Kayla Beckham

- Assist the sales team by communicating with customers and scheduling calls and managing schedules

-Serve as the main point of contact between customer and sales agent

-Coordinate sales activities and ensure data is imported properly and kept up-to-date

• Use computers for various applications, such as database management or word processing
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
• Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
• Receive payments and post amounts paid to customer accounts
• Confer with customers by telephone to determine reasons for overdue payments and to set up payment plans
• Locate and monitor overdue accounts, using computers and a variety of automated systems
• Answer customer questions regarding problems with their accounts.

• Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter
• Receive payment by cash, check, credit cards, vouchers, or automatic debits
• Issue receipts, refunds, credits, or change due to customers
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Greet customers entering establishments
• Answer customers' questions, and provide information on procedures or policies
• Sort, count, and wrap currency and coins
• Cash checks for customers
• Managed vault.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Collect payments from customers
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
• Present menus to patrons and answer questions about menu items, making recommendations upon request
• Inform customers of daily specials
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.