Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Bernard

Beacon Falls,CT

Summary

Dynamic and customer-focused server with extensive experience at Maggie McFly's, excelling in dining service and upselling. Proven ability to maintain high standards of hygiene and organization while effectively managing multiple tasks. Skilled in allergy awareness and menu memorization, ensuring a safe and enjoyable dining experience for all guests.

Overview

5
5
years of professional experience

Work History

Server

Maggie McFly's
08.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Snack Bar Attendant

Waterbury Country Club
05.2021 - 09.2021
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Maintained high standards of customer service in high-volume, fast-paced operations.

Team Member

McDonald's
07.2020 - 02.2021
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Associate of Arts - Business Administration

Naugatuck Valley Community College
Waterbury, CT
12-2025

High School Diploma -

Woodland Regional High-school
Beacon Falls, CT
06-2022

Skills

  • Multitasking and organization
  • Dining customer service
  • Liquor, wine, and food service
  • Effective customer upselling
  • Server training
  • Menu memorization
  • Allergy awareness
  • Take-out service
  • Table bussing
  • Supply restocking

Timeline

Server

Maggie McFly's
08.2022 - Current

Snack Bar Attendant

Waterbury Country Club
05.2021 - 09.2021

Team Member

McDonald's
07.2020 - 02.2021

Associate of Arts - Business Administration

Naugatuck Valley Community College

High School Diploma -

Woodland Regional High-school

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