Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Bialkowski

Grand Rapids,MI

Summary

Dependable general worker with extensive experience in task completion across diverse environments. Demonstrates strong safety awareness and adaptability to varying work conditions. Committed to contributing effectively to team objectives and enhancing overall productivity.

Overview

4
4
years of professional experience

Work History

Nanny

East Grand Rapids
10.2023 - 08.2025
  • Supervised and ensured safety of children at all times.
  • Engaged children in educational, creative, and physical activities.
  • Prepared meals and snacks while ensuring proper nutrition.
  • Maintained hygiene routines through bathing, dressing, and diaper changes.
  • Organized daily schedules, including nap and bedtime routines.
  • Restocked childcare supplies and conducted light housekeeping tasks.
  • Provided updates to parents regarding children's well-being and development.

Front Desk Receptionist

GLAUCOMA EYE CENTER PC
06.2023 - 09.2023
  • Optimized appointment management by coordinating optometrist's calendar, increasing adherence rates.
  • Achieved 95% patient satisfaction through clear post-exam instructions and addressing concerns.
  • Streamlined patient interactions, greeting and assisting 50 patients daily to reduce wait times.
  • Enhanced record accuracy by maintaining and updating patient files, minimizing filing errors.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Front Desk Receptionist/Administrative Assistant

PARK PLACE FAMILY PRACTICE AND INTERNAL MEDICINE
04.2022 - 05.2023
  • Streamlined scheduling operations, decreasing appointment conflicts by 20% and improving client satisfaction.
  • Accelerated new hire onboarding by 30% through targeted training and mentorship, strengthening overall team productivity.
  • Managed 50+ daily calls, ensuring prompt and accurate delivery of critical updates to staff and patients.
  • Increased patient care options by organizing bi-weekly pharmaceutical meetings, leading to faster adoption of new treatments.
  • Improved billing accuracy and reduced claim denials by thoroughly verifying insurance coverage with providers.

Front Desk Receptionist/Social Media Coordinator

COUSINEAU CHIROPRACTIC
05.2021 - 02.2022
  • Managed financial transactions by adjusting payments and evaluating patients' financial status for payment plans.
  • Implemented and managed a remote social media marketing campaign across 2 platforms, achieving 40% growth in patient inquiries.
  • Processed bi-weekly payroll and attendance records to ensure timely compensation for staff.
  • Collected and applied payments to patient accounts, enhancing accuracy of financial record-keeping.
  • Facilitated patient communication through live chat, handling scheduling, cancellations, and inquiries efficiently.
  • Monitored and ordered office supplies, ensuring adequate stock levels.

Education

High School Diploma -

TRENTON HIGH SCHOOL
Trenton, MI
06.2020

Skills

  • Insurance verification
  • Strong Communication
  • Time management
  • Adaptability
  • Technical proficiency
  • EClinicalWorks and AdvancedMD EMR
  • Self-motivation and proactivity
  • Organization and attention to detail
  • Medical records management
  • Problem solving

Timeline

Nanny

East Grand Rapids
10.2023 - 08.2025

Front Desk Receptionist

GLAUCOMA EYE CENTER PC
06.2023 - 09.2023

Front Desk Receptionist/Administrative Assistant

PARK PLACE FAMILY PRACTICE AND INTERNAL MEDICINE
04.2022 - 05.2023

Front Desk Receptionist/Social Media Coordinator

COUSINEAU CHIROPRACTIC
05.2021 - 02.2022

High School Diploma -

TRENTON HIGH SCHOOL

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