Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Kayla Bills

West Chester,PA

Summary

Current student with enthusiasm to reach my educational goals. Seeking admission into a Speech Pathology graduate program. Dynamic and results-oriented professional with a proven track record at Beyond/Hello Ardmore, enhancing patient care for conditions like Parkinson's and Crohn's disease. Excelled in data management at the Hospital of the University of Pennsylvania, demonstrating proficiency in Electronic Medical Records and exceptional interpersonal skills. Achieved sustained business through relationship-building and adept problem-solving.

Overview

5
5
years of professional experience

Work History

FLOOR SUPERVISOR

Beyond/Hello Ardmore
12.2021 - Current
  • Counsel patients to provide solutions for their medical conditions such as Parkinson's disease, Crohn's disease, and cancer
  • Establish relationships with patients to ensure returned business
  • Utilized problem solving skills to troubleshoot various issues related to employee relations, customer service, supply chain management
  • Provide employees with knowledge on products that will benefit a person's particular medical needs.

NANNY

Freelance Nanny
12.2019 - Current
    • Oversee the well-being of 15 children over the course of 5 years
    • Tutor children to help them complete their academic assignments
    • Encouraged intellectual growth through reading stories, playing educational games, and teaching basic concepts
    • Developed relationships with the children to foster trust and respect.

RESEARCH ASSISTANT

Hospital of the University of Pennsylvania
09.2020 - 03.2021
  • Assisted in data implementation using patient medical records
  • Created surveys using REDCap
  • Assisted in manuscript support by creating a literature review
  • Responsible for creating daily patient census lists and data management.

WAITRESS

Kennett Square Golf and Country Club
05.2019 - 09.2019
    • Assigned to be lead server to manage a 120 person restaurant
    • Trained 3 new waitressing staff members
    • Demonstrated excellent customer service skills while working in a fast-paced environment
    • Managed multiple tasks simultaneously while maintaining high quality standards of service.

Education

PRE-GRADUATE CERTIFICATION PROGRAM IN COMMUNICATION SCIENCES AND DISORDERS -

West Chester University
West Chester, PA
08.2024

BACHELOR OF SCIENCE (B.S.) IN HEALTH SCIENCES -

Drexel University
Philadelphia, PA
06.2022

Skills

  • Microsoft Word
  • Excel
  • Powerpoint
  • Working knowledge in laboratory equipment
  • Proficient in the use of the Electronic Medical Record
  • Interpersonal Skills

Extracurricular Activities

Delta Phi Epsilon (ΔΦΕ) Peer Mentor Program

Timeline

FLOOR SUPERVISOR

Beyond/Hello Ardmore
12.2021 - Current

RESEARCH ASSISTANT

Hospital of the University of Pennsylvania
09.2020 - 03.2021

NANNY

Freelance Nanny
12.2019 - Current

WAITRESS

Kennett Square Golf and Country Club
05.2019 - 09.2019

PRE-GRADUATE CERTIFICATION PROGRAM IN COMMUNICATION SCIENCES AND DISORDERS -

West Chester University

BACHELOR OF SCIENCE (B.S.) IN HEALTH SCIENCES -

Drexel University

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Kayla Bills