Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Blair

Houston

Summary

In 2024, personally generated over $1.94 million in written premium, with 30% of that premium directly sourced through personal networking, referrals, and relationship-building. Experienced in insuring a wide range of businesses, including dealerships, restaurants, manufacturers, distributors, wholesalers, LRO properties, trucking fleets, contractors, med-spas, and retail operations. Skilled in navigating both admitted and surplus lines markets, negotiating with underwriters, managing complex submissions, and delivering tailored risk solutions. Known for exceptional communication, follow-through, and building long-term client relationships.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Commercial Lines Account Manager

Texas Insurance Agency
02.2023 - Current
  • Manage all aspects of commercial insurance accounts, including quoting, sales, customer service, marketing, and underwriting negotiations. Oversaw social media presence and organized networking events to build client relationships and generate new business.
  • Quoted directly with standard carriers such as The Hartford, Travelers, Philadelphia Insurance, Mid-Continent, Progressive, GEICO, and Liberty Mutual. Experienced in placing coverage through E&S markets including RT Specialty, RPS, Amwins, and Towerstone.
  • Reference: Jeffery Fogleman, Managing Member —+1 (713) 299-8138

Cadillac Certified Sales Associate

Central Houston Cadillac
03.2021 - 01.2022
  • Recognized five times as Team Member of the Month and broke the store record for highest gross profit on both the front and back end. Excelled in a gross-focused sales environment by negotiating complex deals and maximizing profitability. Departed due to limited vehicle inventory and compensation reductions.
  • Reference: Shaun Rackley, General Manager – (210) 391‑6219

Sales Associate

Billy Navarre Chevrolet Cadillac Honda Hyundai
03.2020 - 02.2021
  • Completed a 60-day comprehensive training program and earned certification to sell Honda, Hyundai, Chevrolet, and Cadillac vehicles. Recognized as Team Member of the Month three times. Additionally trained and mentored new sales associates.
  • Reference: Patrick Booth, General Manager – (337) 802‑0384

Server/Bartender

Willie G's Seafood
05.2018 - 03.2020
  • Personally selected for transfer by the CEO of Golden Nugget from Lake Charles to Houston to continue employment after relocation. Provided excellent customer service in a high-volume, fine dining environment. Required strong knowledge of seafood, wine, and liquor, with a focus on upselling through creative and personable sales techniques. Maintained top performance in a fast-paced setting.
  • Reference: Gerry Del Prete, Chief Operating Officer – Gaming – (409) 457‑5166

Cocktail Server / Lead Trainer

Cadillac Mexican Kitchen and Tequila Bar
06.2015 - 04.2018
  • Delivered excellent service in a high-volume, fast-paced environment requiring strong knowledge of tequila, cocktails, and upselling techniques. Served as the restaurant’s only lead trainer, responsible for onboarding and mentoring new staff. Recognized as Team Member of the Month in 2017 and named Runner-Up for Team Member of the Year across the entire Golden Nugget property.
  • Reference: Justin Hodson, General Manager - +1 (832) 414-6173

Carhop / Traveling Trainer

Sonic Drive-In
05.2013 - 01.2015
  • Provided quick and accurate service by delivering food and drinks while handling cash transactions and making change. Promoted to Traveling Trainer, responsible for training new carhops across multiple Sonic locations. Also cross-trained in taking orders, making drinks, and kitchen prep to support overall operations.

Education

High school diploma - undefined

Lagrange High School
Houston, TX

Skills

    Dynamic and driven insurance professional with a strong foundation in sales and a specialized focus on commercial lines coverage Proven track record in building client relationships, closing deals, and delivering tailored insurance solutions across industries including property, auto, trucking, retail, contractors, and more Skilled in negotiating with underwriters, managing submissions, and navigating both standard and surplus markets Adept at identifying client needs, overcoming objections, and driving revenue growth through consultative selling Known for combining deep product knowledge with exceptional communication, organization, and follow-through

Certification

  • CLCS – Commercial Lines Coverage Specialist
    ALM | PC360 Education
  • Commercial Lines Training Program – Certificate of Completion
    The Hartford School of Insurance
  • Texas Property & Casualty License
    License #3032190 | NPN #20738491
    Issued: 07/11/2023 | Expires: 10/31/2025
  • Louisiana Property & Casualty License License #1191005
    Issued: 10/31/2025 | Expires: 10/31/2025

Timeline

Commercial Lines Account Manager

Texas Insurance Agency
02.2023 - Current

Cadillac Certified Sales Associate

Central Houston Cadillac
03.2021 - 01.2022

Sales Associate

Billy Navarre Chevrolet Cadillac Honda Hyundai
03.2020 - 02.2021

Server/Bartender

Willie G's Seafood
05.2018 - 03.2020

Cocktail Server / Lead Trainer

Cadillac Mexican Kitchen and Tequila Bar
06.2015 - 04.2018

Carhop / Traveling Trainer

Sonic Drive-In
05.2013 - 01.2015

High school diploma - undefined

Lagrange High School