Kayla Blansit
Hanceville,AL
Summary
Proven leader and efficient Assistant Manager at Plaid Pantry, excelling in customer relations and office administration. Demonstrated ability to enhance team productivity and customer satisfaction, with a keen eye for detail and a strong foundation in recordkeeping. Achieved significant improvements in operational efficiency and service quality across diverse roles.
Overview
5
5
years of professional experience
Work History
Restaurant Team Member
Buc-ee's
Leeds, AL
07.2023 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Prepared food orders, cooking on grill and operating fry station.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Assistant Manager
Plaid Pantry
Portland, OR
02.2022 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Team Member
McDonald's
Springville, AL
02.2019 - 03.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Office Administrator
Alabama Merchant's Association
Hoover, AL
05.2019 - 11.2019
- Interacted with members by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Collaborated with team members to develop creative concepts for advertising campaigns, resulting in increased engagement.
- Elevated overall event quality by carefully selecting entertainment options that complemented themes and audiences.
- Ensured client satisfaction by customizing each event plan according to their unique preferences and requirements.
Education
High School Diploma -
Ashville High School
Ashville, AL05.2012
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking Orders
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Restaurant Team Member
Buc-ee's
07.2023 - Current
Assistant Manager
Plaid Pantry
02.2022 - 07.2023
Office Administrator
Alabama Merchant's Association
05.2019 - 11.2019
Team Member
McDonald's
02.2019 - 03.2020
High School Diploma -
Ashville High School