Kayla Bowman
Chicago,IL
Summary
Friendly, dedicated, and hardworking professional with experience in legal support, customer service, and team leadership. Known for bringing positive energy, strong communication, and a supportive attitude that helps teams work smoothly and creates a welcoming environment.
Overview
8
8
years of professional experience
Work History
Clerical Assistant
Mayer Brown
Chicago, IL
08.2023 - Current
- Completed confidential filings for Global Mobility and Migration team to ensure compliance with regulations.
- Trained new employees and reviewed their work for accuracy to maintain quality standards.
- Assisted with mailings, printing, scanning, and confidential document assembly and editing to support operational efficiency.
- Collaborated on various projects, contributing to team-building efforts and meeting deadlines.
Crew Lead
AMC Theater
Chicago, IL
12.2017 - 06.2023
- Coordinated daily operations, guided team members, and authorized key steps to ensure quality and efficiency.
- Greeted and assisted guests with ticket purchases, answering questions courteously and accurately to enhance customer experience.
- Completed sales transactions, secured cash, receipts, and tickets, contributing to increased ticket sales.
- Cleaned and maintained theatre auditoriums, lobbies, concession stands, and box office areas.
Front Desk Assistant
Northern Illinois University
DeKalb, IL
08.2021 - 05.2023
- Maintained organization and aesthetics of front desk area, contributing to a welcoming environment for visitors.
- Guided residents and guests to various campus locations, enhancing their experience and navigation.
- Managed receipt and distribution of packages, ensuring timely delivery to students at campus mailroom.
- Received and distributed packages to students upon arrival.
- Updated changes to student's personal information.
Community Advisor
Northern Illinois University
DeKalb, IL
08.2021 - 05.2022
- Engaged and motivated residents to attend on-campus events, increasing participation and enriching their campus experience.
- Deescalated disputes, advising residents on effective problem-solving strategies to enhance community relations.
- Provided one-on-one guidance to students needing support, fostering academic success and personal development.
- Created decor for various campus locations to promote school spirit.
Education
Bachelor of Arts - Certificate in Women & Gender Studies
Northern Illinois University
DeKalb, IL05-2023
Skills
- Document management
- Computer Skills
- Customer Service Skills
- Time management
- Multitasker
- Fast Paced Learner
- Training
- Leadership Skills
- Communication Skills
- Office software
Activities
Dancer, Final Warning Dance Team, DeKalb, IL, Performed at various venues with unique themes to engage and entertain audiences., Designed and developed choreography across a variety of dance styles., Participated in community service initiatives to give back to supporters of the team.
Timeline
Clerical Assistant
Mayer Brown
08.2023 - Current
Front Desk Assistant
Northern Illinois University
08.2021 - 05.2023
Community Advisor
Northern Illinois University
08.2021 - 05.2022
Crew Lead
AMC Theater
12.2017 - 06.2023
Bachelor of Arts - Certificate in Women & Gender Studies
Northern Illinois University