
Detail-oriented, dedicated, and hardworking professional with 2+ years of experience in legal support and 5+ years in customer service, and team leadership. Known for bringing positive energy, strong communication, and a supportive attitude that helps teams work smoothly and creates a welcoming environment.
• Founded and operate a custom rug business producing made‑to‑order designs based on client needs and budget
• Translate creative concepts into sellable, functional products while managing pricing, materials, and turnaround time
• Promote services through targeted outreach and social platforms to generate customer leads
• Handle client consultations, cost estimates, and order fulfillment on a demand‑based schedule
• Continuously assess workload, demand, and profitability to determine when to scale production or pause operations