Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Bray

Reidsville ,NC

Summary

Adept at maintaining high service standards under pressure, I excelled in multitasking across roles at Furstys, Eagle Physicians, and Leggett. My expertise in customer service and strong team collaboration has consistently enhanced guest experiences and operational efficiency, showcasing my ability to thrive in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Waitress

Furstys
12.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Medical Secretary

Eagle Physicians
06.2022 - Current
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.

Retail Worker

Leggett
08.2020 - 06.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

Certificate - Sterile Processing Technology

Rockingham Community College
Wentworth, NC
03.2024

GDE -

Reidsville High School
Reidsville, NC
06.2020

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cleanliness
  • Hospitality service expertise

Timeline

Waitress

Furstys
12.2023 - Current

Medical Secretary

Eagle Physicians
06.2022 - Current

Retail Worker

Leggett
08.2020 - 06.2022

Certificate - Sterile Processing Technology

Rockingham Community College

GDE -

Reidsville High School

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Kayla Bray