Kayla Brenner
Aptos,CA
Summary
Reliable Cafe Worker serving customer needs in busy environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual, and approachable.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Carried Away
02.2021 - Current
- Promoted to manager of staff and business.
- Trained and onboarded new employees.
- Communicated proactively with owners.
- Updated and sent out menu.
- Opened and closed entire restaurant.
- Happily managed over 30 customers per day with accurate orders and friendly service.
- Prepared takeout orders and brought out food.
- Printed receipts and removed cash drawer at each shift and divided tips amongst team.
- Promoted new products and price changes by creating and updating signage.
- Maintained clean and attractive product displays to entice customer purchases.
Animal Shelter Volunteer
Santa Cruz Animal Shelter
1001 Rodriguez St, Santa Cruz, CA 95062
03.2019 - Current
- Cared for 20 dogs by taking dogs for walks and playtime.
- Assessed animal behavior for potential adopters.
- Cared for and played with 15 rabbits by cleaning cages, providing food, and setting up stimulating exercise environments.
Busser and Hostess
Bittersweet Bistro
787 Rio Del Mar Blvd Aptos, CA
08.2022 - 02.2023
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Deli Associate
Seascape Deli
16 Seascape Village, Aptos, CA 95003
06.2019 - 12.2019
- This was a great first summer job at age 14.
- At first the owner Julie was going to have me just stock shelves because I was so young but she quickly realized I had the ability to work in the Deli!
- Made delicious smoothies, juices, and sandwiches for over 40 customers per day.
- Created food arrangements for party trays within tight deadlines for 50-100 people.
- Delivered great customer service, even in peak times.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Ranch Hand (Volunteer)
City Limits Ranch
05.2015 - 08.2018
- Cleaned stables and riding areas for six horses.
- Maintained daily safety procedures and practices.
- Supervised guest safety during horse rides and interactions to provide safe and enjoyable ranch stays for three to 20.
Education
Associate of Arts - Psychology
Cabrillo College
Aptos, CA05.2024
High School Diploma -
Oasis High School
Aptos, CA10.2021
Skills
- Interpersonal Communication
- Teamwork
- Collaboration
- Customer service
- Proper food handling
- Stocking and replenishing
- Till counting
- Safe food handling
Accomplishments
- Honor Society member (College level)
- Girl Scout Silver Award
Certification
- BL-S Certification
- Certified CPR and First Aid Safety, Cal Safety Training Center - 2018
- Food Safety Certificate
Timeline
Busser and Hostess
Bittersweet Bistro
08.2022 - 02.2023
Manager
Carried Away
02.2021 - Current
Deli Associate
Seascape Deli
06.2019 - 12.2019
Animal Shelter Volunteer
Santa Cruz Animal Shelter
03.2019 - Current
Ranch Hand (Volunteer)
City Limits Ranch
05.2015 - 08.2018
Associate of Arts - Psychology
Cabrillo College
High School Diploma -
Oasis High School