Kayla Bretoux
Bridgeport,CT
Summary
Dedicated Medical Assistant with a proven track record at Dermatology Physicians of Connecticut, enhancing patient satisfaction through compassionate care and efficient support. Skilled in clinical documentation and HIPAA compliance, I excel in high-pressure environments, evidenced by a promotion to lead MA. Recognized for professionalism, ethics, and teamwork, I consistently exceed employer expectations without compromising quality.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Dermatology Physicians of Connecticut
08.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Conducted initial consultations for new patients, gathering pertinent medical history information for accurate diagnoses.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Currently a lead MA
Crew Member
Dunkin Dounts
08.2020 - 08.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Offered position of both manager and assistant manager
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
No Degree - Medical Assisting
Porter And Chester Institute
Bridgeport, CT08-2022
High School Diploma -
Bullard Havens Technical High School-Hairdressing
Bridgeport, CT06-2021
Skills
- Clinical documentation
- Reliable team player
- Compassionate
- Professionalism and ethics
- Maintaining confidentiality
- HIPAA compliance
Timeline
Medical Assistant
Dermatology Physicians of Connecticut
08.2022 - Current
Crew Member
Dunkin Dounts
08.2020 - 08.2022
No Degree - Medical Assisting
Porter And Chester Institute
High School Diploma -
Bullard Havens Technical High School-Hairdressing
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