Kayla Brown

Processed and managed all incoming and outgoing communication.

Addressed diverse client demands including inventory checks and shipment details.

Digitized and organized records from work orders efficiently.

Verified and prepared export documentation, including USDA library and health certifications for global compliance.

Answer the phone and asssit with any customer needs including changes to a work order or product.

• Planned and implemented daily activities for children and supervised classroom
• Answered phoned, scheduled tours for parents, processed payments and notated accounts
• Maintained a clean and safe learning environment for children
• Demonstrated strong attention to detail when creating lesson plans and learning activities
• Consistently met all training and certification renewals and requirements per Department of Children and Families and Early Learning Coalition (ELC)

• Answered and resolved all calls for patients, doctors etc
• Maintained the patient calendar for activities and appointments
• Sorted all patient deliveries and personal mail and belongings
• Handled Patient in-take and discharge processing
• Audited medical records for accuracy upon patient discharge
• Scheduled and worked with team to organize and set up events for patients and their families/friends

• Planned and implemented daily activities for children and supervised classroom
• Answered phoned, scheduled tours for parents, processed payments and notated accounts
• Maintained a clean and safe learning environment for children
• Demonstrated strong attention to detail when creating lesson plans and learning activities
• Consistently met all training and certification renewals and requirements per Department of Children and Families and Early Learning Coalition (ELC)

• Performed Data Entry, maintained all call handling in high call volume settings and provided excellent customer service for all inquiries
• Fielded inbound and outbound calls on tasks and in a timely manner
• Completed all work load spreadsheets upon deadline request
• Maintained accurate progress with all training and certification assignments for job responsibilities