Kayla Burgess
Austin,Texas
Summary
I am a qualified and professional results oriented leader, looking for an opportunity that will allow me to use my unique characteristics of integrity, honesty, and excellence to deliver superior results in a fun and energetic environment.
Overview
16
16
years of professional experience
Work History
Program Director
Little Sunshine's Playhouse & Preschool
05.2023 - Current
- Oversaw recruitment, hiring, and onboarding process for new educators to maintain high-quality teaching staff.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversee facility operations, organization, cleanliness, and safety.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Promoted an inclusive environment by actively engaging diverse populations in all aspects of programming.
Private Nanny
Area Family
08.2019 - 07.2022
- Provide outstanding care and education for youth aged children
- Educate guardians on key developmental milestones and progress reports
- Prepare nutritious and balanced meals while also ensuring food safety
- Organize educational, age-appropriate activities and events
- Implement quality safety standards.
Special Needs Teacher's Assistant
Illuminate Academy
07.2016 - 07.2018
- Provided support to adolescents with learning differences
- Assisted in communication and engagement in developmental focused activities
- Assisted in OT, physical, and speech therapies
- Ensured a safe environment for all students and families
- Light data entry.
Adventures in Missions
01.2018 - 01.2019
- Facilitated the growth and culture of the community through service and support
- Drove fundraising efforts through events, outreach, and social media
- Partnered with international ministries to teach English, evangelism, and community service
- Cultivated and lead a team of young individuals in the field.
Sales Consultant
EF Education First
07.2022 - 05.2023
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Followed up with existing customers to provide additional support and address concerns.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
Therapeutic Aid/Teacher Assistant
Illuminate Academy
- Provided support to adolescents with learning differences
- Assisted in communication and engagement in developmental focused activities
- Assisted in OT, physical, and speech therapies
- Ensured a safe environment for all students and families
- Light data entry.
Assistant Director
Little Sunshine's Playhouse & Preschool
05.2023 - 10.2023
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Assisted in organizing and overseeing assignments to drive operational excellence.
International Missionary
- Facilitated the growth and culture of the community through service and support
- Drove fundraising efforts through events, outreach, and social media
- Partnered with international ministries to teach English, evangelism, and community service
- Cultivated and lead a team of young individuals in the field.
Independent Consultant
- Lead a team of over 100 nation-wide consultants
- Worked with each team member to achieve excellence in hitting their sales goals
- Presented at company-wide trainings and provided team updates
- Recruited and onboarded new consultants.
Illuminate Academy
01.2016 - 01.2018
- Provided support to adolescents with learning differences
- Assisted in communication and engagement in developmental focused activities
- Assisted in OT, physical, and speech therapies
- Ensured a safe environment for all students and families
- Light data entry.
Scentsy Fragrance
01.2008 - 01.2016
- Lead a team of over 100 nation-wide consultants
- Worked with each team member to achieve excellence in hitting their sales goals
- Presented at company-wide trainings and provided team updates
- Recruited and onboarded new consultants.
Education
Associates in Science (Business) -
Lincoln Land Community College
01.2012
Bachelor of Science (Psychology) -
Middle Tennessee State
Murfreesboro, TN02.2027
Skills
- Leadership
- Organization
- Customer Service
- Problem Solving
- Public Speaking
- Timely Communication
- Efficiency
- Fundraising / Non-Profit
- CPR & First Aid
- Time management
- Microsoft Outlook
- Interpersonal
References
Upon Request
Timeline
Program Director
Little Sunshine's Playhouse & Preschool
05.2023 - Current
Assistant Director
Little Sunshine's Playhouse & Preschool
05.2023 - 10.2023
Sales Consultant
EF Education First
07.2022 - 05.2023
Private Nanny
Area Family
08.2019 - 07.2022
Adventures in Missions
01.2018 - 01.2019
Special Needs Teacher's Assistant
Illuminate Academy
07.2016 - 07.2018
Illuminate Academy
01.2016 - 01.2018
Scentsy Fragrance
01.2008 - 01.2016
Therapeutic Aid/Teacher Assistant
Illuminate Academy
International Missionary
Independent Consultant
Associates in Science (Business) -
Lincoln Land Community College
Bachelor of Science (Psychology) -
Middle Tennessee State
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