Kayla Ceballos
Reading,PA
Summary
Compassionate and reliable team member with a focus on customer satisfaction and collaboration. Experienced in handling cash transactions accurately and resolving customer inquiries effectively, ensuring a positive shopping experience.
Overview
6
6
years of professional experience
Work History
Light Industrial Worker
Alcon Manufacturing
Sinking Spring, PA
09.2025 - Current
- Operated machinery for assembly and packaging of products efficiently.
- Maintained clean work environment to ensure safety and compliance with regulations.
- Collaborated with team members to streamline workflows and enhance productivity.
- Monitored inventory levels, reporting discrepancies for timely resolution.
- Used correct personal protective equipment and maintained gear in good working condition.
Cashier
Victoria's Secret & PINK
Reading, PA
09.2024 - 01.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining store presentation and merchandising standards.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Collaborated with team members to enhance overall store operations.
- Managed inventory levels, ensuring product availability for customers.
- Monitored cash drawer accuracy, ensuring compliance with company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Political Canvasser
Fields Corp Media
Reading, PA
06.2024 - 08.2024
- Conducted door-to-door outreach to engage community members on key political issues.
- Developed and implemented effective canvassing strategies to maximize voter engagement.
- Trained and mentored new canvassers on best practices and effective communication techniques.
- Analyzed feedback from constituents to refine messaging and improve outreach efforts.
- Collaborated with team members to strategize daily canvassing routes for optimal efficiency.
- Monitored campaign progress, identifying areas for improvement and implementing necessary adjustments.
- Maintained accurate records of interactions with potential voters, providing valuable feedback to the campaign team for strategic adjustments.
- Utilized social media platforms to amplify campaign messaging and expand outreach efforts within the local community.
Bagger
Palmer Candy
Wyomissing, PA
10.2023 - 02.2024
- Operated packaging machinery to efficiently package candy products for distribution.
- Ensured compliance with safety protocols while handling materials and equipment.
- Assisted in maintaining cleanliness and organization of work area to optimize workflow.
- Collaborated with team members to meet production deadlines and improve efficiency.
- Conducted quality checks on finished products to ensure adherence to company standards.
Line Lead
Ammeraal Beltech
Readin,PA
02.2021 - 04.2023
- Supervised assembly line operations to ensure adherence to quality standards.
- Streamlined production processes, reducing downtime and enhancing efficiency.
- Trained new team members on safety protocols and assembly techniques.
- Coordinated workflow among team members to maximize productivity.
- Implemented safety procedures, significantly reducing workplace accidents and injuries.
Cashier
Ctown
Reading, PA
05.2020 - 01.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
GED -
I-Lead Hiset Program
Reading,PAMedical Assistant
Stepful
Reading, PA04-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Cash handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Light Industrial Worker
Alcon Manufacturing
09.2025 - Current
Cashier
Victoria's Secret & PINK
09.2024 - 01.2025
Political Canvasser
Fields Corp Media
06.2024 - 08.2024
Bagger
Palmer Candy
10.2023 - 02.2024
Line Lead
Ammeraal Beltech
02.2021 - 04.2023
Cashier
Ctown
05.2020 - 01.2021
GED -
I-Lead Hiset Program
Medical Assistant
Stepful