Kayla Ceras
Milltown,NJ
Summary
Results-driven and knowledgeable administrative professional. Systematic about handling clerical tasks to maximize team efficiency. Skillfully coordinate simultaneous needs with high-quality support. Seek every opportunity to bring in new business by monitoring listings, coordinating leads and organizing efficient schedules.
Overview
7
7
years of professional experience
Work History
Licensed Real Estate Assistant
eXp Realty, LLC
Montclair, NJ
05.2021 - Current
eXpaintaining valuation documents to meet compliance regulations.
Showing Assistant
RE/MAX 1st Advantage
Clark, NJ
07.2020 - 05.2021
- Scheduled home viewings with potential buyers for other agents.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- On time for every scheduled showing.
Licensed Real Estate Agent
RE/MAX First Realty
East Brunswick, NJ
05.2019 - 07.2020
- Negotiated, facilitated and managed real estate transactions.
- Coordinated appointments with prospective buyers to showcase houses and land.
- Generated lists of for-sale properties.
- Met with people from all over and evaluated needs to help clients realize personal real estate goals.
- Developed excellent rapport with custom builders to expand opportunities for growth.
- Negotiated contracts and coordinate with lenders, attorneys and inspectors.
- Successfully guided home buyers and sellers through sales and purchase of properties.
- Educated clients on current real estate market and answered any questions.
- Generated lists of properties that met compatibility with buyers' needs and financial resources.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Planned and coordinated open house events.
- Maintained database of prospective customers.
- Showed residential properties and explained features, value and benefits of available homes.
- Actively follow-up with prospects and hot leads.
- Followed up with prospects throughout sales processes.
- Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
Surgical Coordinator
Surgical Care Affiliates Inc.
East Brunswick, NJ
01.2017 - 04.2019
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Worked with operating facilities to schedule procedures on behalf of over 20 surgeons.
- Managed patient check-in and check-out procedures and processed payments.
- Called patients to schedule appointments, consistently double-checking information and availability.
- Addressed, documented and responded to incoming correspondences to address client queries.
- Compiled physical and digital documents, charts and reports to meet business and patient need.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Managed physician calendar, including scheduling patient appointments and procedures.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Education
High School Diploma -
Spotswood High School
Spotswood, NJ06.2011
Associate of Arts - Business Administration
Middlesex County College
Edison, NJ05.2013
Skills
- Data Entry
- Time Management
- Negotiation
- Coordination
- Sales
- Contract Preparation
- Appointment Setting
- Marketing Materials
- Perform Property Market Research
Timeline
Licensed Real Estate Assistant
eXp Realty, LLC
05.2021 - Current
Showing Assistant
RE/MAX 1st Advantage
07.2020 - 05.2021
Licensed Real Estate Agent
RE/MAX First Realty
05.2019 - 07.2020
Surgical Coordinator
Surgical Care Affiliates Inc.
01.2017 - 04.2019
High School Diploma -
Spotswood High School
Associate of Arts - Business Administration
Middlesex County College
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