Kayla Charpentier
North Haven,USA
Summary
Hi my name is Kayla Charpentier. I have 3 years manufacturing, 5+ years of customer service, 5 years in sales, 1 year at front desk, 3 years in management and 1 year CDL driver. I am a fast worker and a fast learner, I am very good at communicating with people and will get the job done. My work ethic is great and will work very hard to prove that.
Overview
17
17
years of professional experience
Work History
Driver
First student
New Haven, CT
11.2024 - Current
- Operated buses to transport students safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Assisted students in boarding and exiting buses in a timely manner.
- Maintained accurate logs of daily routes and student counts.
- Adhered to local traffic regulations and safety protocols consistently.
- Participated in ongoing training sessions for safety and driving techniques.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
Sales Manager
Verizon Authorized Retailer - Verizon Wireless Zone
East Haven, CT
09.2021 - 10.2024
- Led sales team to achieve monthly targets and improve customer satisfaction.
- Developed training programs for new staff on product features and sales techniques.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Implemented customer service protocols to enhance customer experience and retention.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Fostered a collaborative team environment through effective communication and support.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
PCA Personal Care Assistant
KeepMeHome HomeCare LLC
, CT
07.2020 - 08.2021
- Took care of patients
- Made appointments
Assembler
Arnolds Supply
Wallingford, CT
03.2019 - 06.2019
- Assembling hardware
- Screwed work pieces
- Maintained a safe work area
- Consistently received processing data for shipment
Assembly Line Worker
Phillips
Wallingford, CT
05.2018 - 03.2019
- Assembled health products
Picker/Packer
Bob's Warehouse
Meriden, CT
03.2017 - 03.2018
- Picked orders
Cashier/Sales Associate
Walgreens
Meriden, CT
06.2015 - 12.2016
- Cashier/ sales floor/ photo/ beauty / pharmacy
- Opened and closed store
- Greeted customers
- Assisted customers in finding items
- Answered customers' questions
- Counted out cash drawers
- Worked the cash register
- Assisted customers with returns and exchanges
- Stocked shelves
- Resolved customer complaints
Cashier/Sales Associate
Walmart
Wallingford, CT
01.2013 - 01.2014
- Cashier, sales floor, stocking, customer service
Lunch Lady - Cashier
Highville Charter School
New Haven, CT
08.2010 - 01.2013
- Making food, serving, cashing out, cleaning, making orders
- Rang up purchases
- Counted out cash drawers
- 10 key
Food Champion
Taco Bell KFC
North Haven, CT
01.2010 - 06.2010
- Made food, cleaned
Receptionist/Office Assistant
North Haven Tile
Wallingford, CT
12.2008 - 10.2009
- Answered phones, made appointments, filed paper work, greeted customers
Education
High School Diploma -
North Haven High School
North Haven, CT 09.2007 - 06/2010
Skills
- Assembly Line
- Assembly Worker
- Sales Experience
- Warehouse Experience
- Administrative Experience
- Communication skills
- Customer Service
- Front desk skills
- Microsoft Word
- Childcare
- Microsoft
- Assembly
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Typing
- Front desk
- Management
- Time management
- Writing skills
- Proofreading
- Filing
- Organizational skills
- Microsoft Powerpoint
- Data entry
- Phone etiquette
- Customer support
- Computer skills
- Sales management
- Sales
- Manufacturing
- Cash register
- Cash handling
- Medication administration
- Pet care
- Animal care
- Animal handling
- Driving
- Retail sales
- Merchandising
- Vehicle inspection
- Safety compliance
- Log maintenance
- Effective communication
- Training development
- Team building
- Loading and unloading
- Safe driving practices
- Valid Driver's license
- Emergency response
- Vehicle inspections
- Traffic law observation
- Passenger support
- Safety management
- CDL license
- Traffic laws
- Inclement weather driving
- Basic vehicle maintenance
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Driver
First student
11.2024 - Current
Sales Manager
Verizon Authorized Retailer - Verizon Wireless Zone
09.2021 - 10.2024
PCA Personal Care Assistant
KeepMeHome HomeCare LLC
07.2020 - 08.2021
Assembler
Arnolds Supply
03.2019 - 06.2019
Assembly Line Worker
Phillips
05.2018 - 03.2019
Picker/Packer
Bob's Warehouse
03.2017 - 03.2018
Cashier/Sales Associate
Walgreens
06.2015 - 12.2016
Cashier/Sales Associate
Walmart
01.2013 - 01.2014
Lunch Lady - Cashier
Highville Charter School
08.2010 - 01.2013
Food Champion
Taco Bell KFC
01.2010 - 06.2010
Receptionist/Office Assistant
North Haven Tile
12.2008 - 10.2009
High School Diploma -
North Haven High School
09.2007 - 06/2010