Kayla Coleman
Cedar Hill
Summary
Detail-oriented Security Officer with a proven track record in CCTV surveillance, incident reporting, and access control. Committed to ensuring safety and responding effectively to emergencies.
Dedicated Security professional skilled in monitoring security systems and conducting thorough patrols. Proven ability to address suspicious activities while maintaining accurate incident documentation and collaborating with law enforcement.
Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal Security Services
5201 RL Thorton
02.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and address suspicious activities or hazards.
- Responded promptly to emergencies, coordinating with law enforcement as needed.
- Maintained detailed incident reports for effective communication and record-keeping.
- Assisted in training new security staff on protocols and emergency procedures.
- Implemented access control measures to regulate entry into secured areas.
- Collaborated with management to develop improved safety protocols and procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Monitored premises to ensure safety and security of staff and property.
- Conducted regular patrols to identify potential security risks and hazards.
Security Console Operator
Comerica Securities
5201 RL Thorton
03.2025 - 03.2026
- Monitored security systems to detect and respond to potential threats effectively.
- Conducted routine inspections of security equipment ensuring operational readiness.
- Maintained accurate records of incidents, enhancing documentation procedures.
- Collaborated with law enforcement during security breaches to ensure swift resolution.
- Coordinated communication between departments to optimize security operations and efficiency.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Permitted entry with escort for approved persons into secure locations.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Education
Master of Criminal Justice - Social Sciences
University of Louisiana At Monroe
Monroe, LA05-2028
Bachelor - Bachelor of General Studies
Louisiana State University of Shreveport
Shreveport, LA12-2025
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Physical fitness
- Surveillance
- Access control
- Patrol operations
- Complex Problem-solving
- Security screenings
- Electronic surveillance
- Security equipment operation
- Dispatch
- Night and safe deposit procedures
Timeline
Security Console Operator
Comerica Securities
03.2025 - 03.2026
Security Officer
Allied Universal Security Services
02.2024 - Current
Master of Criminal Justice - Social Sciences
University of Louisiana At Monroe
Bachelor - Bachelor of General Studies
Louisiana State University of Shreveport