Kayla Collins
BRYAN
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Effective professional eagerly pursuing a Unit Secretary role to utilize in-depth knowledge of nurse station duties and patient documentation. Skilled in patient database management and medical billing protocols illustrated many years of superior performance in the healthcare sphere.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Unit Secretary/ CNA
The Physicians Centre
Gatesville
07.2023 - Current
- Maintained accurate medical records using paper health record systems.
- Assisted in the preparation of patient information for consultations and procedures.
- Communicated effectively with patients, families, and healthcare professionals daily.
- Handled incoming calls and directed inquiries to appropriate departments promptly.
- Supported billing processes by verifying patient information and insurance details.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Developed individualized care plans with input from clients and their families.
CNA
Hillside Medical Lodge
Gatesville
05.2022 - 07.2023
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of resident living environments.
- Documented patient information accurately in electronic health records.
Education
Texas Virtual Academy At Hallsville
Lewisville, TXSkills
- billing verification
- problem solving
- effective communication
- team collaboration
- time management
- Nursing unit operations
- Patient service management
- vital signs monitoring
- Infection control practices
- Clinical documentation
- Basic life support
- Compassionate communication
- Problem-solving
Certification
- CNA license
- BLS certification
Timeline
Unit Secretary/ CNA
The Physicians Centre
07.2023 - Current
CNA
Hillside Medical Lodge
05.2022 - 07.2023
Texas Virtual Academy At Hallsville