Kayla Cooper
Lufkin,USA
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CNA
Avenues Home Care
San Antonio, TX
02.2025 - 01.2026
- Provided compassionate care and support to clients, ensuring comfort and dignity in daily activities.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
CNA
Caring Solutions
San Antonio, TX
09.2024 - 12.2024
- Developed individualized care plans based on client preferences and health
- Monitored clients' health conditions, reporting changes to medical personnel promptly.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Certified Medical Assistant
River City Neurology
San Antonio, TX
03.2023 - 08.2023
- Assisted in patient intake processes, ensuring accurate information collection and documentation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Substitute Teacher, Pre-K Aid
Judson Independent School District
San Antonio, TX
10.2022 - 03.2023
- Implemented lesson plans to facilitate student learning in diverse classroom settings.
- Adapted instructional materials to meet individual student needs
- Followed lesson plans designed by absent teachers.
Room Attendant
Hampton Inn Stone Oak
San Antonio, TX
07.2022 - 10.2022
- Maintained cleanliness and order in guest rooms, ensuring superior guest satisfaction.
- Collaborated with front desk team to communicate guest feedback and service issues effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Office Clerk
America's Car-Mart
Lufkin, TX
11.2021 - 06.2022
- Maintained accurate filing systems, enhancing accessibility of documents and information retrieval.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
CNA
Texas Home Health
Lufkin, TX
06.2021 - 06.2022
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Implemented infection control protocols, improving hygiene standards within care environment.
- Maintained accurate patient records and documentation, ensuring compliance with regulatory requirements.
Certified Medical Assistant
The Heart Institute of East Texas
Lufkin, TX
09.2019 - 06.2021
- Assisted in patient intake processes, ensuring accurate information collection and documentation.
- Coordinated patient scheduling, optimizing clinic workflow and reducing wait times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Shift Leader
Five Guys
Lufkin, TX
03.2015 - 09.2019
- Supervised team operations to ensure high-quality food service and customer satisfaction.
- Trained new staff on procedures, safety protocols, and customer service standards.
- Resolved customer complaints swiftly, improving overall dining experience and loyalty.
Medical Assistant
Dr. Deshpande
Lufkin, TX
10.2016 - 12.2018
- Administered patient care, including vital signs monitoring and medical history documentation.
- Assisted in preparing examination rooms and ensuring cleanliness and compliance with safety protocols.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
CNA - Certified Nursing Assistant
Southland Rehabilitation
Lufkin, TX
01.2013 - 12.2015
- Provided compassionate care to residents, ensuring comfort and dignity throughout daily activities.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Room Attendant /Laundry Attendant
Courtyard By Marriott
Lufkin, TX
01.2011 - 12.2012
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Education
diploma -
kennard high school
Kennard, TX12.2010
Skills
- Triage
- Experience Administering Injections
- Medical Office Experience
- EMR Systems
- Patient Care
- Vital Signs
- Basic life support
- End-of-life care
- Flexibility and adaptability
Certification
- BLS Certification
- CNA
- Certified Medical Assistant
- CPR Certification
Timeline
CNA
Avenues Home Care
02.2025 - 01.2026
CNA
Caring Solutions
09.2024 - 12.2024
Certified Medical Assistant
River City Neurology
03.2023 - 08.2023
Substitute Teacher, Pre-K Aid
Judson Independent School District
10.2022 - 03.2023
Room Attendant
Hampton Inn Stone Oak
07.2022 - 10.2022
Office Clerk
America's Car-Mart
11.2021 - 06.2022
CNA
Texas Home Health
06.2021 - 06.2022
Certified Medical Assistant
The Heart Institute of East Texas
09.2019 - 06.2021
Medical Assistant
Dr. Deshpande
10.2016 - 12.2018
Shift Leader
Five Guys
03.2015 - 09.2019
CNA - Certified Nursing Assistant
Southland Rehabilitation
01.2013 - 12.2015
Room Attendant /Laundry Attendant
Courtyard By Marriott
01.2011 - 12.2012
diploma -
kennard high school