KAYLA DALEN
Cincinnati,OH
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in creating exceptional dining experiences and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
4
4
years of professional experience
Work History
Crew Member
JOE'S PIZZA NAPOLI
08.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent customer service by addressing customers' inquiries promptly and professionally.
- Trained new team members on store operations related to the prepared foods department.
- Maintained composure and work quality while under stress.
Volunteer to Athletic Director
AARON ZUPKA
11.2023 - 11.2023
- Managed relationships with players, coaches and other staff members in order to ensure successful team performance.
- Cleaned equipment and areas of the gymnasium, locker rooms, or other recreational facilities.
- Helped the Assistant Athletic Director at Milford High School create graphs and update the athletic social media.
- Played music and updated scoreboard with graphics, and kept the crowd engaged during breaks in the games.
Food Runner/Pizza Maker
LITTLE MIAMI BREWING CO.
05.2023 - 08.2023
- Organized food orders and ensured accuracy of items served to customers.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Stocked service supply areas with tableware, garnishes and prepared food.
- Followed established recipes when creating specialty pizzas requested by customers.
Education
BACHELOR OF SCIENCE - SPORTS MANAGEMENT
The University of Tennessee - Knoxville
Knoxville, TN05.2026
HIGH SCHOOL DIPLOMA - undefined
Milford High School
Milford, OH05.2022
Skills
- Time Management
- Sales Expertise
- Verbal and Written Communication
- Teamwork and Collaboration
- Workplace Efficiency
- Event Management
- Media Relations
Timeline
Volunteer to Athletic Director
AARON ZUPKA
11.2023 - 11.2023
Food Runner/Pizza Maker
LITTLE MIAMI BREWING CO.
05.2023 - 08.2023
Crew Member
JOE'S PIZZA NAPOLI
08.2021 - Current
HIGH SCHOOL DIPLOMA - undefined
Milford High School
BACHELOR OF SCIENCE - SPORTS MANAGEMENT
The University of Tennessee - Knoxville
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