Kayla Daniels
Sacramento,CA
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Banquet Server
Hilton Garden Inn Hotel
08.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Chili's Restaurant
Brinker
09.2020 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Kohl's Department Store
Kohls Department Store
10.2015 - 11.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Events by Christina
Events By Christina
08.2017 - 02.2020
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Education
Meeting And Event Planning
Sacramento State Continuing Education Program
Sacramento, CA06.2017
High School Diploma -
Inderkum High School
Sacramento, CA05.2015
Skills
- Event Planning
- Project Management
- Scheduling
- Time Management
- Guest Relations
Certification
Event Planning at Sacramento State University
Timeline
Banquet Server
Hilton Garden Inn Hotel
08.2023 - Current
Chili's Restaurant
Brinker
09.2020 - 07.2023
Events by Christina
Events By Christina
08.2017 - 02.2020
Kohl's Department Store
Kohls Department Store
10.2015 - 11.2020
Meeting And Event Planning
Sacramento State Continuing Education Program
High School Diploma -
Inderkum High School
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