Kayla Daniels
NEOSHO,Missouri
Summary
Dedicated server with exceptional customer service skills, strong cash handling experience, and a commitment to cleanliness standards. Ready to enhance guest engagement and contribute to a high-performing team.
Results-driven server known for exceptional guest engagement and compliance with local regulations. Proven ability to train staff and improve service standards, ensuring a positive dining experience and repeat business.
Overview
11
11
years of professional experience
Work History
Server/Bartender
WF Cody's
Springfield, MO
11.2022 - 05.2023
- Provided exceptional customer service through attentive communication and prompt order fulfillment.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Assisted in training new servers on menu items and service protocols.
- Processed cash and credit transactions accurately, ensuring all payments were handled securely.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Licensed Practical Nurse
BPCC
Buffalo, MO
01.2012 - 03.2015
- Administered medications and treatments according to established protocols.
- Monitored patients' vital signs and reported changes to healthcare team.
- Assisted in developing patient care plans for diverse populations.
- Educated patients and families on health management and disease prevention.
- Mentored junior nursing staff on best practices and clinical procedures.
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
Server
Time Out Cafe
Neosho, MO
01.2012 - 10.2013
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Managed accurate order entry and ensured timely delivery of food and beverages.
- Collaborated with kitchen staff to coordinate efficient meal preparation and service flow.
- Assisted in training new servers on menu items and service standards for improved team performance.
- Maintained cleanliness and organization of dining areas to create inviting atmosphere for guests.
- Contributed to daily specials promotions by actively engaging with customers about menu offerings and upselling items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Buffalo High School
Buffalo Missouri Nursing Certificate - Nursing
Bolivar Tech College
Bolivar, MO01-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Safe food handling
- Customer service
- Cleanliness standards
- Dining area maintenance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server/Bartender
WF Cody's
11.2022 - 05.2023
Licensed Practical Nurse
BPCC
01.2012 - 03.2015
Server
Time Out Cafe
01.2012 - 10.2013
High School Diploma -
Buffalo High School
Nursing Certificate - Nursing
Bolivar Tech College