Kayla Davenport
Maryland Heights,MO
Summary
Authorized to work in the US for any employer Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Ralph Lauren Specialist
Ralph Lauren
02.2023 - Current
- Increased sales by offering advice on purchases and promoting additional products
- Increased sales and customer satisfaction through personalized servicing
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Folded and arranged merchandise in attractive displays to drive sales
- Located merchandise across various stores to address customer needs
CashierCashier/Stock, Cashier
Dollar General, County
05.2022 - 02.2023
- Providing customer service
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Restocked and organized merchandise in front lanes
- Performed cash, card and check transactions to complete customer purchases
Customer Service Representative
Colibri
10.2021 - 04.2022
- Provided assistance to clients
- Maintained up-to-date knowledge of customer accounts
- Explained products and benefits
- Confirmed payments, refunds, etc.
Patient Care Technician
PCT, DePaul Behavioral Health
10.2019 - 10.2021
- Caring for patients
- Vitals
- Maintaining a safe environment
- Working in psych
City Clerk
Wellston City Hall
05.2018 - 01.2019
- Communicate effectively with management, government officials and staff
- Record data and ensure that documents are stored, filed and maintained correctly
- Utilize computer databases and software
Call Center Representative
Rx OutReach
11.2016 - 06.2017
- Provided customers with product and service information
- Followed up customer calls when necessary
- Processed orders, forms and applications
- Entered new customer information into system
Assistant Manager
11.2014 - 09.2016
- Hired, trained and developed new employees
- Organized employee schedule
- Ensured a consistent standard of customer service
- Resolved customer issues to their overall satisfaction
Cashier/Cook
Burger King
09.2015 - 04.2016
- Maintained clean and orderly checkout areas
- Received payment by cash, credit card or automatic debit
- Ensured that correct order has been punched in Subway Richmond Heights, MO
- Dietary Server
Garden Villas Retirement Center
06.2011 - 04.2016
- Prepared food items and assembled resident trays
- Delivered food to residents' rooms and dining area
- Cleaned dining area and reset after meals
- Followed good hygiene, safety and control policies
Education
Better Family Life Job Readiness Training -
Better Family Life
Saint Louis MoPatient Care Technican
BEll Brown Medical Institute
Florissant, MO05.2019
Skills
- Customer Service
- Filing
- Data Entry
- Assistant Manager Experience
- Food Preparation
- Databases
- Vital Signs
- Behavioral Health
- Food Production
- Medical Terminology
- Caregiving
- Phlebotomy
- Home Care
- Medical Office Experience
- Medical Records
- Patient Care
- Venipuncture
- Insurance verification
- Dietary department experience
- Case Management
- Customer support (9 years)
- Responding to customer situations in a retail
- Influencing and negotiating with customers
- Development in any professional field
Certification
CPR Certification
BLS Certification
Timeline
Ralph Lauren Specialist
Ralph Lauren
02.2023 - Current
CashierCashier/Stock, Cashier
Dollar General, County
05.2022 - 02.2023
Customer Service Representative
Colibri
10.2021 - 04.2022
Patient Care Technician
PCT, DePaul Behavioral Health
10.2019 - 10.2021
City Clerk
Wellston City Hall
05.2018 - 01.2019
Call Center Representative
Rx OutReach
11.2016 - 06.2017
Cashier/Cook
Burger King
09.2015 - 04.2016
Assistant Manager
11.2014 - 09.2016
Garden Villas Retirement Center
06.2011 - 04.2016
Better Family Life Job Readiness Training -
Better Family Life
Patient Care Technican
BEll Brown Medical Institute
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