Kayla Davis
Duncanville
Summary
Certified Clinical Medical Assistant with 8 years of professional experience in Payroll, Bookkeeping, and Customer Service. Skilled in providing assistance with physical, pediatric, and eye exams, as well as taking medical histories, vital signs, and EKGs. A key contributor in maintaining accurate medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and overseeing medical office finances. Possessing comprehensive knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
9
9
years of professional experience
Work History
Bookkeeper
Kroger Stores Inc.
04.2023 - Current
- Recorded daily financial transactions in ledgers
- Tracked and reconciled bank statements monthly
- Managed accounts payable and receivable processes
- Ensured compliance with financial policies and regulations
Payroll Clerk
Kroger Stores Inc.
09.2020 - Current
- Processed employee timesheets and payroll data accurately
- Calculated wages, taxes, and issued payroll statements
- Generated financial reports for payroll audits
- Ensured accurate and timely payroll disbursements
Customer Service Representative
Kroger Stores Inc.
08.2017 - Current
- Resolved customer issues and maintained high satisfaction levels
- Managed and updated customer accounts effectively
- Processed bill payments and facilitated money transfers
- Enhanced customer service procedures and policies
Cashier
Kroger
05.2016 - Current
- Efficiently processed payments and issued receipts
- Managed customer transactions with accuracy and speed
- Provided product information and resolved inquiries
- Maintained a clean and organized checkout area
Education
Certified Clinical Medical Assistant -
Stepful
12.2024
Bachelor of Science - Health Administration
Texas Southern University
Houston, TX05.2024
High School Diploma -
Duncanville High School
Duncanville, TX06.2018
Skills
- Venipuncture
- Capillary Blood Collection
- Specimen Preparation
- Infection Control
- Ultrasounds
- Injections
- Fluid Aspiration
- Cannulation
- Catheterization
- Patient Care
- EMR
- Communication
- Customer Service
- Building Rapport
- Problem Solving
- Highly motivated learner
- Dependable professional
- Empathic communicator
Education Certifications
- High School Diploma, Duncanville High School, Duncanville, TX, 06/2018
- Bachelor of Science in Health Administration, Texas Southern University, Houston, TX, 5/2024
- Certified Clinical Medical Assistant, Stepful, National HealthCareer Association, 3/2025
Core Competencies
Venipuncture, Capillary Blood Collection, Specimen Preparation, Infection Control, Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR, Communication, Customer Service, Building Rapport, Problem Solving, Highly motivated learner, Dependable professional, Empathic communicator
Timeline
Bookkeeper
Kroger Stores Inc.
04.2023 - Current
Payroll Clerk
Kroger Stores Inc.
09.2020 - Current
Customer Service Representative
Kroger Stores Inc.
08.2017 - Current
Cashier
Kroger
05.2016 - Current
Certified Clinical Medical Assistant -
Stepful
Bachelor of Science - Health Administration
Texas Southern University
High School Diploma -
Duncanville High School
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