Kayla DeBates
Galesburg,IL
Summary
Driven Assistant Restaurant Manager with proven success at Perkins Family Restaurant, adept in shift management and enhancing customer satisfaction. Expertise in food safety compliance and staff training led to significant improvements in operational efficiency and guest relations. Skillfully managed financial reporting and employee scheduling, ensuring peak performance and reduced labor costs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Perkins Family Restaurant
Galesburg, IL
11.2019 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Direct Support Professional
DD Homes Network
Galesburg, IL
03.2015 - 09.2019
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Education
Associate Of General Studies - General Studies
Carl Sandburg College
Galesburg, ILSkills
- Shift Management
- Food Safety Compliance
- Employee Scheduling
- Staff Training and Development
- Customer Assistance
- Guest Relations
Certification
Food Handlers
Timeline
Assistant Restaurant Manager
Perkins Family Restaurant
11.2019 - Current
Direct Support Professional
DD Homes Network
03.2015 - 09.2019
Associate Of General Studies - General Studies
Carl Sandburg College