Kayla Dickerson
Memphis,TN
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level pharmacy technician position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
Baptist Memorial Hospital East
05.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Package Handler
FedEx
07.2021 - 05.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Cashier/Cook's Assistant
Tops BBQ
09.2020 - 07.2021
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed recipes closely for consistent taste, quality and presentation.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Distributed food during busy peak periods to drive customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Placed orders to restock items before supplies ran out.
Education
Associate of Science - Pharmacy Technology
Baptist Memorial Hospital Pharmacy Technician Pro.
Memphis, TN08.2023
High School Diploma -
Douglass High School
Memphis, TN06.2021
Skills
- Resolving Complaints
- Storage Maintenance and Security
- Demographic Profiling
- Drug Storage Procedures
- Problem-Solving Skills
- Ordering and Stocking Medications
- HIPAA
- Quality Assurance and Control
- Aseptic Techniques
- Answering Customer Questions
- Drug Delivery Mechanisms
- Serve Customers
- Labeling Prescriptions
- Mathematics
- Assisting Pharmacists
- Fill Orders
- Payment Processing
- Quality Control Analysis
- Writing
- Coordination
- Prescription Refill Fulfillment
- Supporting Pharmacy Operations
- Restock Shelves
- Information Documentation
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician II
Baptist Memorial Hospital East
05.2023 - Current
Package Handler
FedEx
07.2021 - 05.2023
Cashier/Cook's Assistant
Tops BBQ
09.2020 - 07.2021
Associate of Science - Pharmacy Technology
Baptist Memorial Hospital Pharmacy Technician Pro.
High School Diploma -
Douglass High School
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