Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Kayla Digiovanni

Cooper City

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Customer Service Representative role.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Beauty Boutique54
04.2024 - Current
  • Assisted customers with product selections and inquiries to enhance shopping experience.
  • Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
  • Processed transactions accurately using point-of-sale systems to streamline operations.
  • Maintained knowledge of beauty products and trends to provide informed recommendations.
  • Collaborated with team members to achieve sales targets and improve service quality.
  • Conducted follow-up communications to ensure ongoing customer satisfaction and feedback collection.
  • Trained new staff on customer service protocols and store policies for consistent service delivery.

Education

Associate of Arts - Computer Science

Miami Dade College
Hialeah, FL
05-2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Follow-up skills
  • Appointment scheduling
  • CRM software

Timeline

Customer Service Representative

Beauty Boutique54
04.2024 - Current

Associate of Arts - Computer Science

Miami Dade College

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Kayla Digiovanni