Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Donia

Shenandoah

Summary

Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.

Overview

3
3
years of professional experience

Work History

Waitress

Cracker Barrel Old Country Store
09.2024 - 08.2025
  • Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
  • Collaborated with kitchen staff to coordinate timely meal delivery during peak hours.
  • Efficiently processed orders using POS system, ensuring accuracy in order fulfillment.
  • Upsold menu items, enhancing guest experience while contributing to overall sales goals.

Counselor

Carolina Creek Christian Camp
05.2023 - 08.2023
  • Facilitated individual and group counseling sessions to support emotional well-being of campers.
  • Assisted in creating a safe, welcoming environment for all campers through proactive conflict resolution strategies.
  • Developed and implemented engaging activities that promoted teamwork and personal growth among participants.

CO-Teacher

Chinese Community Center
10.2022 - 05.2023
  • Coordinated classroom activities, ensuring smooth transitions and effective time management.
  • Assisted in training new staff on classroom protocols and teaching strategies.

Waitress

Cracker Barrel Old Country Store
02.2022 - 08.2022
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Assisted in training new team members on menu knowledge and service protocols.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

student -

Lonestar College
Conroe, TX
10.2025

Student - undefined

Houston Christian University
Houston, TX
05.2024

High School Diploma - undefined

Atascocita High School
Humble, TX
05.2022

Skills

  • Customer Service
  • Communication Skills
  • Adaptability
  • Self-Management
  • Leadership Skills
  • Strong multitasking
  • Team collaboration
  • Order taking

Timeline

Waitress

Cracker Barrel Old Country Store
09.2024 - 08.2025

Counselor

Carolina Creek Christian Camp
05.2023 - 08.2023

CO-Teacher

Chinese Community Center
10.2022 - 05.2023

Waitress

Cracker Barrel Old Country Store
02.2022 - 08.2022

Student - undefined

Houston Christian University

High School Diploma - undefined

Atascocita High School

student -

Lonestar College

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