KAYLA DUNN
HOUSTON
Summary
Office Assistant coordinating schedules, correspondence, filing, and front desk support for staff and clients. Manages Microsoft Office Suite reports, inventory tracking, and confidential records while keeping daily operations organized. Improves retrieval speed, workflow efficiency, and customer satisfaction through accurate administrative support.
Overview
7
7
years of professional experience
Work History
Caregiver
Just Real Kare
Hosuton, TX
08.2025 - Current
- Support clients with personal care routines while maintaining a calm, respectful, and dependable presence.
- Document daily observations and care notes clearly to support continuity across shifts and visits.
- Assist with meal preparation, light household tasks, and client comfort throughout each shift.
- Communicate client needs to families and team members with professionalism, clarity, and patience.
- Maintain confidential records and personal information according to established privacy procedures.
- Prepare correspondence, forms, and simple documents to keep administrative tasks organized and current.
- Coordinate calendars and meeting times while balancing client needs and changing daily priorities.
- Organize files, logs, and records to keep information easy to retrieve and update.
- Answer phone calls courteously, route messages, and follow up on basic scheduling questions.
- Greet visitors professionally and direct them to the appropriate person or location.
- Track office supplies, restock common items, and report shortages before they interrupt daily work.
- Assist with mail distribution and basic office tasks to keep day-to-day operations moving smoothly.
- Provide reliable support during busy periods by adjusting priorities and maintaining steady follow-through.
- Use office software for scheduling, notes, and data entry while keeping information organized and current.
Office Assistant
Just Real Kare
Houston, TX
01.2025 - Current
- Coordinate [number] daily appointments and front-desk traffic while supporting client inquiries and visitor check-in.
- Organize staff meetings, maintain shared schedules, and manage office correspondence for smooth day-to-day coordination.
- Create reports and presentations in Microsoft Office Suite while maintaining accuracy and clear formatting.
- Implement filing systems and records retention practices to improve document retrieval and maintain organized archives.
- Support administrative tasks, manage office supplies, and streamline procurement to reduce costs and keep operations supplied.
- Handle incoming mail, maintain confidentiality with sensitive information, and provide professional front desk support to improve customer satisfaction.
Register
White Castle Restaurant
Columbus, OH
03.2020 - 09.2022
- Greeted customers promptly and took accurate orders at the register.
- Balanced cash drawer at opening and closing to support accurate daily reconciliation.
- Entered customer orders into the register system with attention to item details and special requests.
- Resolved simple order issues by communicating clearly with customers and kitchen staff.
- Explained menu options and pricing clearly to help customers make quick decisions.
- Supported team flow by restocking supplies and preparing the register area for peak periods.
- Maintained a clean and organized front counter throughout each shift.
- Managed time effectively to keep lines moving during rush periods.
- Verified correct change and receipt details before completing each sale.
- Followed store procedures for handling customer payments and order changes.
- Adapted quickly to changing customer volume and supported smooth service during peak hours.
- Recorded daily register notes and transaction details for review by supervisors.
- Kept service areas stocked with receipts, forms, and other register supplies.
- Assisted with phone inquiries and directed questions to the appropriate team member.
Education
High School Diploma - undefined
Katy Highschool
Katy, TXSkills
- Calendar & schedule coordination
- Document preparation & formatting
- Data entry
- Time management
- Microsoft Office Suite
- Customer service
- Verbal communication
- Office correspondence management
- Reception & front desk support
- Filing & records management
- Appointment scheduling
- Travel coordination
- Administrative support
- Records retention
- Phone etiquette
- Executive calendar management
- Meeting coordination
- Mail distribution
- Office supply ordering
- Confidential information handling
- Meeting minutes
- Visitor management
Timeline
Caregiver
Just Real Kare
08.2025 - Current
Office Assistant
Just Real Kare
01.2025 - Current
Register
White Castle Restaurant
03.2020 - 09.2022
High School Diploma - undefined
Katy Highschool