Kayla Dupuy
Hammond,LA
Summary
Dynamic professional with over nine years of experience spanning property management, large-scale event coordination, and food service. My background has strengthened my ability to connect with people, resolve conflicts, and support teams in fast-paced, customer-focused environments. I'm excited to expand my experience with a company that I can continue growing professionally with while making a meaningful impact. My ideal employer values strong communication, efficiency, and compassionate service.
Overview
5
5
years of professional experience
Work History
Barista
PJ'S Coffee of New Orleans
Covington, USA
12.2022 - 02.2026
- Crafted high-quality coffee and espresso beverages, enhancing customer satisfaction.
- Provided exceptional customer service in a fast-paced environment.
- Trained new team members and coordinated daily task prioritization for improved workflow.
- Prepped, assembled, and served food items while maintaining food safety standards
- Ensured store cleanliness through regular surface cleaning, product organization, and thorough equipment maintenance.
Resident Services Coordinator
Bell Partners Inc.
Austin, USA
02.2025 - 09.2025
- Managed maintenance work orders from entry to completion, ensuring timely follow-up and status updates for residents
- Prioritized maintenance work orders based on urgency and operational impact to ensure timely resolution
- Enforced lease and community policies, issued violations, and maintained thorough documentation to uphold community standards
- Managed resident files, vendor logs, and other contract paperwork
- Responded promptly to resident inquiries via phone, email, and walk-ins with professionalism
- Conducted unit inspections to ensure apartments were move-in ready
- Coordinated and executed weekly resident events, overseeing vendor coordination and on-site logistics to enhance community engagement
Herbalife Distributor
Geaux Nutrition
Hammond, USA
06.2021 - 07.2022
- Promoted and sold Herbalife nutritional products, providing tailored recommendations to meet customer wellness goals and enhance satisfaction
- Provided health and wellness guidance, educating clients on product benefits and proper usage
- Developed strong, lasting relationships with clients through attentive service and proactive follow-up, fostering loyalty and repeat business
- Coordinated in-store marketing efforts, leveraging social media promotions and outreach strategies to increase customer engagement and attract new clients
- Oversaw day-to-day operations as store lead and keyholder, ensuring smooth opening and closing procedures
- Maintained a clean, organized environment that reflected the company's professional and health-focused values
Education
General Studies -
Southeastern Louisiana University
Hammond, LA07-2021
High school diploma -
Ponchatoula High School
Ponchatoula, LA05-2020
Skills
- Microsoft Excel
- Maintenance coordination
- Operational Documentation
- Inventory Management
- Microsoft Word
- Contract management
- Event planning
- CRM experience
- Vendor Relations
- Conflict Resolution
- Professional phone and email etiquette
- Product upselling
Timeline
Resident Services Coordinator
Bell Partners Inc.
02.2025 - 09.2025
Barista
PJ'S Coffee of New Orleans
12.2022 - 02.2026
Herbalife Distributor
Geaux Nutrition
06.2021 - 07.2022
General Studies -
Southeastern Louisiana University
High school diploma -
Ponchatoula High School