Kayla Edsitty
Gallup,NM
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Crew Member
,McDonald's
Gallup, NM
02.2025 - 04.2026
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment and maintained cleanliness to comply with health and safety standards.
- Collaborated with team members to efficiently prepare and serve menu items during peak hours.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
Package handler
Fedex Ground
Henderson, CO
06.2022 - 12.2023
- Loaded packages into trailers in a timely and orderly fashion.
- Operated package scanning equipment to ensure accurate tracking and delivery.
- Sorted and organized packages for efficient loading and dispatch.
- Collaborated with team members to optimize workflow processes.
Package Handler
Amazon Warehouse
Commerce City, CO
02.2021 - 10.2021
- Scanned and packaged items for distribution.
- Sorted packages accurately based on destination and size categories.
- Operated conveyor systems to ensure efficient package flow during peak hours.
Medical Canvass Analyst
Ontellus
Aurora, CO
03.2020 - 10.2020
- Identify, collect and verify information is correct from medical facilities to report to insurance companies.
Sales Associate
JCPenney
Gallup, NM
06.2016 - 01.2019
- Successfully assisted customers in person and via telephone with purchase decisions, transactions, returns, and inquiries. Regularly exceeded daily sales goals with cross-selling and upselling techniques.
- Trained new sales associates on product knowledge and effective sales techniques.
Education
High School - Basic studies
Gallup High School
05.2012
Skills
- Communication
- Team work
- Time management
- Reliability and punctuality
- Customer service
- Multitasking and organization
- Cash handling
- Customer engagement
Timeline
Crew Member
,McDonald's
02.2025 - 04.2026
Package handler
Fedex Ground
06.2022 - 12.2023
Package Handler
Amazon Warehouse
02.2021 - 10.2021
Medical Canvass Analyst
Ontellus
03.2020 - 10.2020
Sales Associate
JCPenney
06.2016 - 01.2019
High School - Basic studies
Gallup High School