Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAYLA EGGERS

Portage

Summary

Developed strategies for more approvals in home health. Lower denials in 2025. Seeking a position to utilize my attention to detail skills for patient care.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

14
14
years of professional experience

Work History

Referral Coordinator

Bronson At Home
08.2024 - Current
  • Finished referral process ensuring timely authorization for home health services with minimize patient out of pocket expenses.
  • Develop strategies for approval rates and minimal denial rates, showing a reduction in denials for 2025.
  • Facilitate communication between patients, office staff, clinicians, and insurance companies.
  • Accurate documentation to support reporting requirements.
  • Lead authorization meetings, change of processes, and future developments.

Staff Assistant

Bronson At Home
02.2024 - 08.2024
  • Supported administrative functions at Bronson At Home.
  • Coordinated communication between departments, ensuring seamless workflow.
  • Assisted with patient care documentation, maintaining proficiency.
  • Engaged with patients via phone to provide exceptional customer service.

Stay At Home Mom

01.2014 - 02.2024
  • Manage multiple schedules for a household of two adults and three children.
  • Create and implement daily routines for effective scheduling.
  • Maintain a budget for utilities, food, and other necessities to maintain responsibility.
  • Coordinate medical appointments for all family members and follow up with health care providers.
  • Balance care-giving duties while homeschooling oldest child (September 2017-June 2021).

Teller

Advia Credit Union
05.2011 - 01.2014
  • Assist credit union members with financial transactions.
  • Independently make decisions in the best interest of the credit union.
  • Volunteer on many committees with the credit union.

Education

High School Diploma -

Schoolcraft High School
Schoolcraft, MI
05.2005

Skills

  • Attention to detail
  • Customer service
  • Detail oriented
  • Excellent communication
  • Organization Skills
  • Pre-authorizations
  • Insurance verification
  • Medical terminology
  • Data entry proficiency

Timeline

Referral Coordinator

Bronson At Home
08.2024 - Current

Staff Assistant

Bronson At Home
02.2024 - 08.2024

Stay At Home Mom

01.2014 - 02.2024

Teller

Advia Credit Union
05.2011 - 01.2014

High School Diploma -

Schoolcraft High School

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