Kayla Ellingson

• Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
• Provided schedule, routing and fare information to assist customers with ticket purchases.
• Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
• Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
• I work seasonal
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• Communicated positively with children and guardians.
• Played games, worked on puzzles and read books to young children.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Assisted children with homework assignments and special projects across different subjects.
• Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
• Monitored children's play activities to verify safety.

- Cleaned tables

-Poured customers water

-Set tables

-Washed dishes

-Took garbage out

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.