Kayla Ellis
Archbold
Summary
A highly motivated individual who demonstrates strong communication and teamwork skills, with the ability to adapt quickly to new situations. Skilled in decision making, multitasking, and critical thinking while under pressure. Proficient in multi-tasking, problem-solving, and maintaining composure in high-stress environments. Brings a positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Sales
Gauntlet Design Studio DBA Angola Sports Center
04.2021 - Current
- Enhanced customer satisfaction through timely deliveries and consistent communication.
- Excellent customer service skills demonstrated through phone interactions
- Listened, adapted, and resolved specific customer needs and concerns in a professional manner
Lead Hostess/Lead Busser
Captains Cabin Restaurant
11.2019 - 04.2021
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Managed reservations, seating arrangements, and guest flow
- Often managed multiple tasks simultaneously, like greeting guests, managing waitlists, answering phones, and directing staff, requiring organizational skills to maintain smooth operations.
Counter Service Pizza Maker
Tasty Pizza
04.2019 - 10.2019
- Developed strong time management skills by juggling multiple orders during peak hours
- Utilized excellent communication skills when interacting with customers and gathering customer information
- Collaborated with team members and kitchen staff to relay orders to specific locations
Education
Bachelor of Science - Forensic Science
Trine University
Angola, IN05-2025
Angola High School
Angola, IN05-2021
Skills
- Critical thinking
- Multi taking
- Communication
- Works Well Under Pressure
- Compassionate
Timeline
Sales
Gauntlet Design Studio DBA Angola Sports Center
04.2021 - Current
Lead Hostess/Lead Busser
Captains Cabin Restaurant
11.2019 - 04.2021
Counter Service Pizza Maker
Tasty Pizza
04.2019 - 10.2019
Bachelor of Science - Forensic Science
Trine University
Angola High School
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