Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kayla Fernandez

Naples,Florida

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Accountant

Premier Plastering Of SWFL
02.2022 - Current
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Used advanced software to prepare documents, reports, and presentations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Reviewed business operations and obligations to help organization function at acceptable level.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Collected and reported monthly expense variances and explanations.
  • Trained new employees on accounting principles and company procedures.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Diminished outstanding debts by analyzing accounts for issues.

Front Office Assistant

MedExpress Urgent Care
10.2021 - 01.2023
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Reviewed and updated customer information in database for accuracy.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support, addressing routine, and special requirements.
  • Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Developed and implemented office policies to enhance efficiency in operations.
  • Conducted research and provided reports and summaries to help management make informed decisions based on accurate information.
  • Maintained transaction security by verifying payment cards against identification.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Completed daily logs for management review.
  • Proofread and edited documents for accuracy and grammar.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Trained and supervised employees on office policies and procedures.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Server

New York Pizza & Pasta
07.2019 - 09.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

High School Diploma -

Gulf Coast High School
Naples, FL
05.2020

Associate of Arts - General Studies

Florida SouthWestern State College
Fort Myers, FL
05.2023

Bachelor of Science - Biology

Florida Gulf Coast University
Fort Myers, FL
05.2025

Skills

  • Accounting Records Analysis
  • Budget Forecasting Expertise
  • GAAP Compliance
  • A/P and A/R
  • Critical Thinking and Analysis
  • Financial Projections
  • Document Recordkeeping
  • Schedule Management
  • Strategic Planning
  • Customer Relations
  • Intuit QuickBooks

Languages

Spanish
Native or Bilingual

Timeline

Accountant

Premier Plastering Of SWFL
02.2022 - Current

Front Office Assistant

MedExpress Urgent Care
10.2021 - 01.2023

Server

New York Pizza & Pasta
07.2019 - 09.2021

High School Diploma -

Gulf Coast High School

Associate of Arts - General Studies

Florida SouthWestern State College

Bachelor of Science - Biology

Florida Gulf Coast University
Kayla Fernandez