Kayla Fincher
Bloomington,Indiana
Summary
Customer-focused retail professional with extensive experience in grocery, convenience, and specialty store settings. Proficient in cash handling, POS systems, and inventory management, ensuring efficient operations. Recognized for maintaining composure under pressure and fostering positive customer experiences. Committed to enhancing team dynamics and delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Cashier
Walmart
Fort Wayne, Indiana
06.2020 - 01.2022
- Processed transactions efficiently, improving customer satisfaction and supporting sales growth.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Created a welcoming environment that fostered customer loyalty and return visits.
- Stocked and organized merchandise on sales floor to improve product visibility and accessibility.
Cashier
Meijer
Fort Wayne, Indiana
04.2021 - 07.2021
- Processed transactions efficiently, maintaining a 99% accuracy rate, which contributed to operations and reduced customer wait times.
- Engaged with customers to understand preferences, leading to tailored product recommendations and increased sales.
- Conducted daily cash drawer counts to ensure financial accuracy and adherence to company policies.
- Collaborated with team members to maintain high presentation standards in store, creating an inviting atmosphere that encouraged repeat business.
Cashier
The Fresh Market
Fort Wayne, Indiana
05.2022 - 08.2022
- Delivered exceptional customer service by assisting shoppers with product inquiries and enhancing shopping experiences.
- Achieved sales targets by effectively promoting seasonal products, leading to noticeable increases in store revenue.
- Executed targeted promotions for seasonal products, resulting in increased store revenue.
- Fostered a welcoming environment for customers in the store. and interacted with customers to increase return visits.
Sales Associate
Village Pantry
Bloomington, Indiana
10.2021 - 04.2023
- Implemented customer feedback to refine merchandise strategies and drive sales growth
- Identified trends and adjusted product displays, resulting in increased sales profits
- Engaged with customers to deliver product information and assistance, fostering a welcoming atmosphere
- Rotated and restocked shelves to maintain product availability and ensured a well-presented store appearance
Sales Associate/ Restaurant Leader
Speedway
Bloomington, Indiana
10.2023 - 01.2026
- Built relationships with customers through positive attitude and strong communication, enhancing shopping experience.
- Maintained high standards of store presentation and cleanliness, contributing to a pleasant shopping experience and positive customer feedback.
- Implemented efficient cash handling processes, ensuring accurate transactions and noticeable gains in financial accountability.
- Coordinated with team members to uphold safety protocols, reducing incidents and ensuring compliance with operational guidelines.
Education
Some College (No Degree) - Community Health
Indiana University-Bloomington
Bloomington, IndianaSkills
- Team collaboration
- Communication skills
- Problem solving
- Customer assistance
- Dependability and reliability
- Written and verbal communication
- Issue resolution
- Conflict resolution
Timeline
Sales Associate/ Restaurant Leader
Speedway
10.2023 - 01.2026
Cashier
The Fresh Market
05.2022 - 08.2022
Sales Associate
Village Pantry
10.2021 - 04.2023
Cashier
Meijer
04.2021 - 07.2021
Cashier
Walmart
06.2020 - 01.2022
Some College (No Degree) - Community Health
Indiana University-Bloomington