Kayla Floyd

Answering all incoming calls.

Working durable medical equipment orders, for and with clinics, hospitals etc…

In detail knowledge of microsoft, excel, microsoft teams and more.

Current duties include working “held sales” gathering documents from clinical settings in order to bill medical insurance properly.

• Communicated with children's guardians about daily activities, behaviors and related issues.
• Maintained and fostered positive and constructive interactions with staff, families and children.
• Maintained safety and cleanliness by sterilizing toys and surfaces.
• Communicated with parents and other staff about student progress.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.

• Communicated with production team members about quality issues.
• Performed visual inspections and non-destructive tests where appropriate.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Evaluated components and final products against quality standards and manufacturing specifications.