Kayla Force
Overview
3
3
years of professional experience
Work History
Personal Banker II
Cadence Bank
Georgetown, TX
11.2024 - Current
- Execute high-volume transaction processing with precision and attention to detail.
- Committed to helping customers achieve their financial goals while ensuring branch compliance and efficiency.
- Review and manage detailed operational reports and spreadsheets such as Cash Items, Over/Shorts, Exceptions, and Branch Operations Responsibilities Checklist.
- Provide exceptional customer service by assisting with customer needs, resolving issues, and recommending appropriate bank products.
- Guided new bankers on operational procedures and regulatory compliance.
Cashier
Lowe's Home Improvement
Marble Falls, TX
03.2024 - 11.2024
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Resolved customer complaints effectively.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members to ensure store cleanliness and organization during peak hours.
- Improved efficiency, organized checkout area for optimal workflow.
Sonic Manager
Sonic Drive-In
Liberty Hill, TX
12.2023 - 03.2024
- Oversaw daily operations ensuring high standards of customer service, food quality, and cleanliness.
- Oversaw inventory management and initiated supply orders to ensure optimal stock levels.
- Resolved customer concerns promptly, and maintained compliance with health, safety, and company policies.
- Worked closely with the team to improve operational efficiency, and create a positive work environment.
- Guided staff through comprehensive training on operational procedures and effective customer engagement strategies.
House Cleaner
Kayci’s Kleaning
Burnet, TX
08.2023 - 11.2023
- Ensured thorough cleaning of residential spaces, maintaining high standards of cleanliness and organization.
- Developed customized cleaning plans based on client preferences and specific needs.
- Conducted quality inspections to ensure consistency in service delivery across all properties cleaned.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Car Detailer
Enterprise Rent a Car
11.2022 - 07.2023
- Monitored workflow to optimize time management and reduce turnaround times for vehicle readiness.
- Conducted thorough cleaning and detailing of vehicles to meet quality standards.
- Utilized specialized tools and products for interior and exterior vehicle care.
- Implemented inventory management practices to ensure availability of cleaning supplies.
Skills
- Time management
- Organizational skills
- Communication skills
- Customer service
- Branch operations
- Issues resolution
- Regulatory compliance
Timeline
Personal Banker II
Cadence Bank
11.2024 - Current
Cashier
Lowe's Home Improvement
03.2024 - 11.2024
Sonic Manager
Sonic Drive-In
12.2023 - 03.2024
House Cleaner
Kayci’s Kleaning
08.2023 - 11.2023
Car Detailer
Enterprise Rent a Car
11.2022 - 07.2023