Kayla Gabaldon

• Managed worker's compensation claims, ensuring timely and accurate processing.

• Handled private insurance claims, adhering to all regulations and guidelines.

• Maintained detailed records of all claims and communications.

• Collaborated with healthcare providers and insurance companies to resolve issues.

• Provided excellent customer service to patients and employees regarding claims.

• Skills: Communication, problem-solving, and time management.

• Assisted in managing office supplies inventory and procurement processes.
• Supported scheduling of meetings and coordination of office events.
• Maintained organized filing system for documents and records management.
• Implemented basic administrative procedures to enhance workflow efficiency.

• Provided excellent customer service by answering inquiries, resolving issues, and processing claims efficiently.

• Maintained accurate records of customer interactions and transactions.

• Collaborated with team members to meet and exceed performance goals.

• Utilized problem-solving skills to address and resolve complex customer issues

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Assisted in processing orders and managing customer accounts using CRM software.
• Collaborated with team members to enhance service delivery and streamline operations.
• Maintained accurate records of customer interactions and transactions for follow-up purposes.

• Managed office operations, including scheduling, correspondence, and record-keeping.

• Assisted in the training and supervision of office staff.

• Handled cash transactions and maintained accurate financial records.

• Provided exceptional customer service to hotel guests.