Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Gallion

Hollister,CA

Summary

Experienced Product Manager with 6+ years leading cross-functional teams and shipping products that solve real problems and drive results. Known for setting clear expectations, hitting every deadline, and operating with a high sense of accountability, whether it takes 40 hours or 60. I work directly with C-suite teams, bring strong pattern recognition to the table, and have a knack for spotting risks before they become issues. I don’t just “figure things out”, I make sure the right answers are found and executed quickly. No fluff. Just outcomes.

Overview

10
10
years of professional experience

Work History

Director of Product Management

Motherly
03.2020 - Current
  • Owned the full product roadmap from design to launch, driving a 25% boost in user engagement across web and e-commerce platforms.
  • Led the successful launch of 5+ major digital products, including a fully customized User Profile Management Center that unified data across WordPress, Shopify, and Thinkific. This initiative alone drove a 15% increase in returning users and a 28% lift in cross-platform conversion rates, significantly improving user experience and engagement across the entire ecosystem.
  • Partnered closely with CEO and executive stakeholders to define and iterate on company-wide product vision and KPIs.
  • Managed a cross-functional team of 6+ (developers, designers, engineers, and data scientists); collaborated with editorial, e-commerce, sales, and design departments to unify goals and drive growth.
  • Directed internal IT tools and operations, including budget ownership, vendor negotiations, software evaluations, and systems implementation.
  • Translated information highly technical in nature to investors and senior staff and aligned product strategy with market.
  • Conducted user research, surveys, prototype testing, A/B testing, and analytics reviews to validate features and uncover new opportunities.
  • Built an AI-driven content recommendation engine and infinite scroll functionality, optimizing keyword targeting and behavioral relevance to increase affiliate revenue by 15% and user engagement by 30%
  • Identified productivity bottlenecks and devised innovative solutions while remaining conservative with resources.

Operations Manager

Motherly
03.2020 - Current
  • Managed daily operations, optimized workflows, and improved team efficiency, achieving measurable results.
  • Led daily operations, ensuring timely project completions and fostering a collaborative environment for a team of 47.
  • Streamlined processes, cutting operational costs by 17% while maintaining high-quality standards and improving team efficiency.
  • Analyzed performance metrics, identifying key areas for improvement and implementing strategic solutions to boost productivity.
  • Mentored junior staff, promoting skill development and fostering a supportive work culture to enhance team performance.
  • Analyzed and reported on key performance metrics to senior management.

Senior IT Manager

Lighthouse Information Systems
11.2015 - 02.2020
  • Supervised IT team, fostering collaboration and high performance, enhancing team efficiency.
  • Established IT operations, ensuring SLA adherence, boosting revenue by 22%.
  • Led IT infrastructure projects, including network and server migrations, achieving seamless transitions.
  • Negotiated and secured contracts with key vendors, ensuring premium services and improving service delivery by 20% through rigorous performance assessments and feedback loops.
  • Implemented IT security policies, reducing risks and ensuring compliance with industry standards.

Education

Bachelor of Science - Business Administration

California State University, Monterey Bay
Seaside, CA

Skills

  • Product lifecycle management
  • Go-to-market strategies
  • Cross functional leadership
  • Agile & Lean Product Development
  • Customer Journey Optimization
  • UX/UI Collaboration & Design Thinking
  • Funnel Analysis & Conversion Rate Optimization
  • KPI Development & Performance Monitoring
  • Data Analytics & Visualization
  • Tech: JIRA, Wordpress, Github, Figma, Klaviyo
  • Clear Written Communication
  • Creative Problem-Solving Under Ambiguity

Timeline

Director of Product Management

Motherly
03.2020 - Current

Operations Manager

Motherly
03.2020 - Current

Senior IT Manager

Lighthouse Information Systems
11.2015 - 02.2020

Bachelor of Science - Business Administration

California State University, Monterey Bay

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Kayla Gallion