Kayla Garcia
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Store Manager
Boxx Berry Farm
2015.06 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Created and maintained farm's Good Agricultural Practices program through detailed recordkeeping, and certified through annual Washington State audit
Cash Vault Teller
Whatcom Educational Credit Union
2012.05 - 2014.09
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Reconciled branch reports and general ledger accounts to identify unusual transactions, fraud and accounting errors.
- Assigned and distributed workflow to support efficient and effective front line operations.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
- Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
- Investigated staff out-of-balance conditions and instituted corrective procedures.
- Complied with security and internal control procedures and policies and conducted mandatory trainings to educate staff on new and existing processes.
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
Barista
Cruisin Coffee
2008.10 - 2012.04
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Lynden High School
Lynden, WA06.2008
Skills
- Spanish Fluency
- Report Generation
- POS Systems
- Retail Inventory Management
- Customer Service Management
Languages
Spanish
Professional Working
Russian
Elementary
Timeline
Store Manager
Boxx Berry Farm
2015.06 - Current
Cash Vault Teller
Whatcom Educational Credit Union
2012.05 - 2014.09
Barista
Cruisin Coffee
2008.10 - 2012.04
High School Diploma -
Lynden High School
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