Kayla Gibbens
Schertz,TX
Summary
Experienced manager specializing in daily operations, employee training, and customer service. Recognized for critical thinking and time management skills that support team growth and enhance overall productivity.
Overview
5
5
years of professional experience
Work History
manager
Taco Bell Restaurant
San Antonio, Texas
01.2023 - Current
- Managed daily operations, including scheduling and budgeting, ensuring smooth workflow and resource allocation.
- Coached and motivated team, enhancing sales performance and ensuring high levels of customer service.
- Mentored and trained new employees on company policies and procedures, streamlining onboarding process.
- Orientated and trained employees, fostering confidence and accelerating adaptation to job roles.
- Resolved customer complaints promptly, enhancing customer satisfaction and loyalty.
- Enforced work practices and procedures to reduce workplace safety and health hazards.
Untethered Ministries
Lisa Michelle
San Antonio, Texas
03.2021 - Current
- Coordinated with team members to develop outreach strategies that increased engagement for diverse programs.
- Prepared, set up, and broke down community and public events to facilitate successful execution.
- Contributed to weekly meetings by reviewing progress and strategizing future initiatives.
Education
High School Diploma -
Samuel Clemens
Schertz, TX06-2017
Skills
- Project management
- Strategic planning
- Customer relationship management
- Employee training
- Team building
- Coaching and mentoring
- Time management
- Problem solving
- Critical thinking
- Customer service
Timeline
manager
Taco Bell Restaurant
01.2023 - Current
Untethered Ministries
Lisa Michelle
03.2021 - Current
High School Diploma -
Samuel Clemens