KAYLA GOODS
Dallas,TX
Summary
Highly organized and dependable professional with a proven track record in effective management of multiple priorities while maintaining a positive attitude. Recognized for willingness to take on additional responsibilities to meet team goals and deliver exceptional results. Seeking a position that offers professional challenges to utilize strong interpersonal skills, excellent time management abilities, and problem-solving expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Receptionist/Assistant
Cloud Dentistry
09.2021 - Current
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Prepared patient X-rays and images
- Educated patients on treatment procedures and home care guidelines.
- Schedule appointments for new and existing patients
Health Unit Coordinator
Children's Health
01.2023 - 10.2023
- Manage patient admissions, transfers, and discharges.
- Assemble and maintain patient medical records
- Responded to patient call lights to to ensure timely follow-through
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
Patient Access Representative
Arkansas Children Hospital
11.2020 - 08.2021
- Collected and entered patient demographic and insurance data
- Obtain referrals and authorization from primary care offices and insurance companies
- Verified insurance eligibility and benefits coverage
- Ensure compliance with HIPAA privacy rule standards
Patient Care Technician; Service Representative
UAMS Medical Center
12.2018 - 09.2020
- Obtain patient vital signs and reported results to medical staff
- Collected and transported specimens for lab testing
- Assisted with patient admissions and discharges
- Reviewed patient charts for completeness and compliance
Cashier
It's Fashion Metro
09.2013 - 10.2018
- Processed cash register transactions with accuracy
- Restocked and organized merchandise
- Replenished and organized sales floor merchandise for optimal appearance
- Assisted customers with finding items and joining reward programs
Education
Associate of Science - Dental Hygiene
Collin College
McKinney, TX05-2027
Certificate - Registered Dental Assisting
UT Health San Antonio School of Dentistry
San Antonio, TX12.2021
High School Diploma -
McClellan Magnet High School
Little Rock, AR05.2014
Skills
- Patient Admission and Discharge Processing
- Medical Records Management
- Patient Care
- Chair-side Assistance
- X-Ray Preparation
- Appointment Scheduling
- Insurance Verification
- HIPAA Compliance
- Specimen Collection
- Cash Handling
Certification
- RDA - Registered Dental Assistant
- BLS - Basic Life Support
Timeline
Health Unit Coordinator
Children's Health
01.2023 - 10.2023
Dental Receptionist/Assistant
Cloud Dentistry
09.2021 - Current
Patient Access Representative
Arkansas Children Hospital
11.2020 - 08.2021
Patient Care Technician; Service Representative
UAMS Medical Center
12.2018 - 09.2020
Cashier
It's Fashion Metro
09.2013 - 10.2018
- RDA - Registered Dental Assistant
- BLS - Basic Life Support
Associate of Science - Dental Hygiene
Collin College
Certificate - Registered Dental Assisting
UT Health San Antonio School of Dentistry
High School Diploma -
McClellan Magnet High School
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