Kayla Greco
Martville,NY
Summary
Detail-oriented Patient Care Technician and Medical Assistant experienced in patient intake, vital signs monitoring, and health records management. Expertise in basic life support and appointment scheduling enhances patient care quality. Recognized for effective communication and precise documentation, contributing to safe and efficient healthcare delivery.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Patient Care Technician
Oswego Health
Oswego, New York
12.2025 - Current
- Measured vital signs and reported changes to nursing staff promptly.
- Assisted Oswego Health patients with bathing, dressing, and daily hygiene needs.
- Recorded patient information in electronic medical records accurately.
- Maintained clean patient rooms and followed infection control procedures.
- Monitored patient behavior in behavioral health unit and reported changes to nursing staff.
- Supported de-escalation efforts during agitation, using calm communication and redirection.
Medical Assistant
Oswego Health
Oswego, New York
11.2025 - Current
- Recorded vital signs and gathered patient history to support accurate diagnosis and treatment.
- Prepared exam rooms and sterilized medical instruments to ensure a safe and efficient environment for patient care.
- Arranged medical supplies and equipment in exam rooms to prepare for patient visits. and sterilized medical instruments.
- Coordinated appointments and patient follow-up scheduling.
- Communicated patient concerns and updates to physicians to facilitate timely treatment decisions.
Administrative Assistant
Oswego Health
Fulton, NY
11.2025 - 12.2025
- Scheduled patient appointments for Oswego Health medical offices.
- Prepared charts, forms, and correspondence for patient visits.
- Entered patient information into health records and office systems.
- Directed incoming phone calls to appropriate staff members. to nurses, providers, and department staff.
- Processed incoming mail, faxes, and confidential documents.
Financial Services Representative
Empower Federal Credit Union
Fulton, NY
03.2016 - 11.2023
- Processed deposits, withdrawals, transfers, and payment transactions accurately.
- Opened and maintained checking, savings, and certificate accounts.
- Guided members through loan applications, disclosures, and account forms.
- Assisted credit union members with account questions and routine service requests.
- Balanced cash drawers and secured confidential member information.
Bartender
Muskies Sports Bar and Grill
Fulton
07.2024 - 06.2025
- Mixed cocktails and draft beer for Muskies Sports Bar and Grill guests.
- Monitored alcohol service and followed responsible serving standards.
- Kept bar area clean, stocked, and organized during busy shifts.
- Handled cash, card payments, and register transactions accurately.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
Education
Associate of Applied Science - Humanities And Social Science
Cayuga Community College
Fulton, NY06-2014
Associate of Science - Medical Office Assistant
Bryant And Stratton College
Liverpool10-2026
Skills
- Patient care coordination
- Monitoring patient conditions
- Patient intake procedures
- Patient registration
- Health records management
- Appointment scheduling
- Medical terminology knowledge
- Basic life support
Certification
- Notary Public
Timeline
Patient Care Technician
Oswego Health
12.2025 - Current
Medical Assistant
Oswego Health
11.2025 - Current
Administrative Assistant
Oswego Health
11.2025 - 12.2025
Bartender
Muskies Sports Bar and Grill
07.2024 - 06.2025
Financial Services Representative
Empower Federal Credit Union
03.2016 - 11.2023
Associate of Applied Science - Humanities And Social Science
Cayuga Community College
Associate of Science - Medical Office Assistant
Bryant And Stratton College