Kayla Greenlee-Hayes
Keller,TX
Summary
Energetic, adaptable professional with a strong background in customer service, salon operations, and fast-paced food service. Currently pursuing a nursing degree with foundational knowledge in patient care, healthcare environments, and team coordination. Known for being reliable, quick to learn, and excellent with people — ready to bring strong organization and communication skills into a medical or administrative setting.
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
4
4
years of professional experience
Work History
Assistant to Salon Owner
Sola Salons
08.2024 - Current
- Manage front desk operations, appointment scheduling, and client communication for high-end salon.
- Created and ran marketing content on Instagram, improving customer engagement and visibility.
- Tracked inventory, handled vendor relations, and improved service flow.
Assistant to Salon Owner
Sola Salons
08.2024 - Current
- Manage front desk operations, appointment scheduling, and client communication for high-end salon.
- Created and ran marketing content on Instagram, improving customer engagement and visibility.
- Tracked inventory, handled vendor relations, and improved service flow.
Waitress
Fish City Grill
03.2022 - 02.2023
- Delivered fast, friendly service in a high-volume environment.
- Used upselling strategies to boost table sales and enhance guest experience.
- Helped reduce wait times by coordinating seating and table turnover efficiently.
Waitress
Fish City Grill
03.2022 - 02.2023
- Delivered fast, friendly service in a high-volume environment.
- Used upselling strategies to boost table sales and enhance guest experience.
- Helped reduce wait times by coordinating seating and table turnover efficiently.
Assistant Manager / Multi-Role Team Member
Sonic Drive-In
12.2021 - 03.2022
- Trained and led team across drive-thru, kitchen, and carhop roles.
- Managed opening/closing tasks, handled customer issues, and supported cash handling.
- Promoted to assistant manager quickly due to strong leadership and reliability.
Assistant Manager / Multi-Role Team Member
Sonic Drive-In
12.2021 - 03.2022
- Trained and led team across drive-thru, kitchen, and carhop roles.
- Managed opening/closing tasks, handled customer issues, and supported cash handling.
- Promoted to assistant manager quickly due to strong leadership and reliability.
Education
A.A.S. - Nursing
Tarrant County Community College
Fort Worth, TX08.2024
Cosmetology Certification -
KCAL
Keller, TX05-2022
High School Diploma -
Keller High School
Keller, TX05-2022
Skills
- Customer service excellence
- Efficient at acquiring new skills
- Maintains composure in challenging situations
- Interest in medical office operations
- Fundamental healthcare understanding
- Social media management
- Strategic marketing planning
- Scheduling
- Inventory
- Front Desk Management
- Team Leadership
- Training
- Cash Handling
- Multi-tasking
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Verbal and written communication
- Relationship building
- Data entry
- Problem-solving
- Workload management
- File and record keeping
- Support services
- Administrative duties
- Basic mathematics
- Schedule and calendar management
- Office administration
- Administrative tasks
- Administrative support
- Event planning
- Schedule coordination
- Conflict resolution
- Meeting scheduling
- File management
- Document preparation
- Task prioritization
- Confidential information handling
Languages
English
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Getting involved in local advocacy groups to promote positive change in the community
- Experimenting with different creative mediums, like Cricut Machine crafts, Personal art, and Learning the market to sell my crafts, to expand skills and keep my sales techniques sharp while doing what i love
- Baking, Enjoying the art of pastry-making, cake decorating, and experimenting with new recipes
- DIY and Home Improvement
- Volunteering
- Creative Writing
Timeline
Assistant to Salon Owner
Sola Salons
08.2024 - Current
Assistant to Salon Owner
Sola Salons
08.2024 - Current
Waitress
Fish City Grill
03.2022 - 02.2023
Waitress
Fish City Grill
03.2022 - 02.2023
Assistant Manager / Multi-Role Team Member
Sonic Drive-In
12.2021 - 03.2022
Assistant Manager / Multi-Role Team Member
Sonic Drive-In
12.2021 - 03.2022
A.A.S. - Nursing
Tarrant County Community College
Cosmetology Certification -
KCAL
High School Diploma -
Keller High School
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