Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Kayla Guerra

Cliffside Park,NJ

Summary

Professional with expertise in admissions coordination, case management, and client relations. Proven ability to support diverse student populations through effective assessments and onboarding processes. Recognized for exceptional organizational skills and attention to detail, driving successful communication between students, faculty, and support services.

Overview

5
5
years of professional experience

Work History

Care Coordinator

Health East Medical Alliance
Englewood, NJ
02.2025 - Current
  • Provided case management services to ensure the delivery of quality care.
  • Maintained accurate client records in accordance with agency policies and procedures.
  • Conducted initial assessments and evaluations of patient's needs.
  • Maintained communication between the patient, physician and other involved parties regarding the patient's condition.

Admissions Coordinator

Mobile Technical Training
Hackensack, NJ
05.2024 - 11.2024
  • Reviewed candidate qualifications, conducted initial screenings, and facilitated onboarding processes.
  • Conducted both in-person and virtual presentations to diverse audiences, showcasing communication and promotional skills.
  • Handled confidential student records and ensured compliance with regulatory guidelines.
  • Assisted with event coordination, including open houses, recruitment events, developed and distributed internal communications and promotional materials.

NJ Stylist/Senior Lead

Old Navy
Edgewater, NJ
05.2021 - 05.2024
  • Led product campaigns and visual merchandising, ensuring alignment with brand standards.
  • Trained and onboarded new team members, ensuring seamless integration and alignment with organizational goals.
  • Coordinated team meetings and communicated key updates to management.
  • Assisted with customer loyalty initiatives to improve retention and brand connection.

Merchandise Associate

Homegoods
Edgewater, NJ
10.2020 - 03.2021
  • Assisted in visual merchandising and product organization to enhance the customer experience.
  • Partnered with marketing to optimize product placement strategies, driving higher visibility and audience engagement.

Education

B.A., summa cum laude - Communication, Public Relations Concentration, Minor in Criminal Justice

Southern New Hampshire University
Manchester, NH

A.S. - Criminal Justice

Bergen Community College
Paramus, NJ

Skills

  • Communication: client relations, public speaking, case management
  • Technical proficiency: Microsoft 365, Adobe Creative Cloud, Workday, Google Workspace, and CRM software (Phone Burner, YourDrs)
  • Care coordination: problem solving, interpersonal skills, multitasking
  • Project management: organization, time management, relationship building
  • Analytical skills: data interpretation, data entry, performance metrics

Affiliations

  • North Jersey Friendship House Volunteer

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Care Coordinator

Health East Medical Alliance
02.2025 - Current

Admissions Coordinator

Mobile Technical Training
05.2024 - 11.2024

NJ Stylist/Senior Lead

Old Navy
05.2021 - 05.2024

Merchandise Associate

Homegoods
10.2020 - 03.2021

B.A., summa cum laude - Communication, Public Relations Concentration, Minor in Criminal Justice

Southern New Hampshire University

A.S. - Criminal Justice

Bergen Community College

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