Kayla Hage
Estero,FL
Summary
Results-driven sales professional skilled in cold calling, market research, and customer service. Achieved strong client relationships through effective communication and follow-ups, contributing to a high rate of customer satisfaction and retention.
Overview
8
8
years of professional experience
Work History
Sales Executive
Hage Fence and Repair
St. Petersburg, Florida
03.2022 - Current
- Used cold calling and networking to sell products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Developed strong client relationships through regular follow-ups and consultations.
- Negotiated contracts with clients on behalf of the company.
- Conducted market research to identify new sales opportunities and trends.
- Attended industry events to network and promote Hage Fence and Repair services.
- Collaborated with the installation team to ensure customer satisfaction and service quality.
- Trained junior sales staff on techniques for improving customer service experience.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
Dog Handler
Mutts and Martinis
St. Petersburg, Florida
05.2022 - 08.2024
- Handled daily care and supervision of various dog breeds in a safe environment.
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
- Communicated effectively with pet owners about their dogs' behavior and needs.
- Educated new owners about proper pet care techniques including feeding schedules, potty training methods and general safety tips.
- Developed positive relationships with clients by providing friendly customer service and knowledgeable advice.
- Developed strong relationships with clients through exceptional customer service and support.
- Maintained cleanliness and organization of the facility for health and safety standards.
- Assisted in organizing special events for community engagement and pet adoption initiatives.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Student Ambassador
Crowder College
Neosho, Missouri
01.2023 - 05.2024
- Guided prospective students during campus tours and information sessions.
- Represented the college at career fairs, school visits and other informational programs to increase enrollment.
- Facilitated campus events to promote student engagement and involvement.
- Generated excitement for prospective students through workshops, presentations and sharing first-hand experiences.
- Trained new ambassadors on best practices for student interaction.
- Worked with other student ambassadors to plan, organize and evaluate programming to meet student needs.
- Attended or conducted information sessions and application workshops to assist students with course registrations.
- Represented the college at local fairs and community events to attract students.
- Assisted in organizing community outreach programs for local schools.
- Developed marketing materials related to student recruitment initiatives including brochures, pamphlets, flyers.
Ice Cream Server
Old Farmers Creamery
St. Petersburg, Florida
01.2019 - 01.2021
- Prepared ice cream sundaes, cones, and specialty items according to recipes.
- Served and scooped ice cream, following sizing specifications.
- Memorized menu items, identifying allergens to streamline service to customers.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
- Maintained cleanliness and organization of serving area and equipment.
- Followed health and safety guidelines while preparing and serving food items.
- Operated cash register and processed customer transactions efficiently.
- Trained new employees on proper food handling techniques and customer service standards.
Education
Associate of Arts - General Studies
Crowder College
Neosho, MO05-2024
Skills
- Sales strategy
- Sales negotiation
- Cold calling
- CRM management
- Market research
- Client management
- Customer service
Timeline
Student Ambassador
Crowder College
01.2023 - 05.2024
Dog Handler
Mutts and Martinis
05.2022 - 08.2024
Sales Executive
Hage Fence and Repair
03.2022 - Current
Ice Cream Server
Old Farmers Creamery
01.2019 - 01.2021
Associate of Arts - General Studies
Crowder College