Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Halsey

Camillus,NY

Summary

Diverse range of experience from various roles, with certifications in ServSafe management and ServSafe Alcohol. Actively seek opportunities to expand skill set and dedicated to continuous learning. I am a strong leader but also thrive in situations that require teamwork. I enjoy motivating and inspiring those around me in every environment.

Overview

10
10
years of professional experience

Work History

Server/Hostess

The Daily Diner
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

General Manager

Chipotle Mexican Grill
09.2019 - 05.2024
  • Began role as crew member at the new Chipotle location in Cicero.
  • Rapidly progressed through management roles from kitchen to service.
  • Transitioned to Dewitt as an Apprentice after recent promotion.
  • Promoted to General Manager after successfully revitalizing SU location.
  • Oversaw daily operations within the restaurant.
  • Managed restaurant inventory, conducted interviews and handled all hiring processes.
  • Collaborated with and trained six managers to excel in top delegated roles, ensuring food quality and customer safety.
  • Utilized all tools from Chipotle for optimal performance results.

Manager

Purple Banana
07.2022 - 12.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Ensured workspace remained orderly and secure for staff and customers.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

General Cleaner

CSX
05.2018 - 10.2019
  • Tasked with maintaining cleanliness of all 13 railroad buildings for CSX.
  • Utilized personal transportation to uphold clean environments around tracks.

Subway Sandwich Artist

Subway/Mirabito
09.2015 - 08.2019
  • Ensured high standards of sanitation while preparing food efficiently.
  • Managed the timely completion of opening and closing routines in adherence to established standards for both Subway and Mirabito.

Direct Support Professional

Exceptional Family Resources
08.2017 - 07.2019
  • Maintained clean, safe, and well-organized patient environment at home and in public.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Crew Member

Dunkin' Donuts
06.2015 - 01.2016
  • Maintained quality standards in beverage and food preparation.
  • Managed customer orders from both drive-thru and front counter.
  • Delivered superior guest experience every shift.

Education

High school diploma -

Altmar-Parish-Williamstown High School
Parish, NY
06.2016

Skills

  • Catering
  • Management
  • Recruiting
  • Culinary Experience
  • Profit & Loss
  • Restaurant Management
  • Payroll
  • Food Safety
  • Supervising Experience
  • Leadership
  • Labor Cost Analysis
  • Food Preparation
  • Inventory Control
  • Computer Skills
  • Phone Communications
  • Caregiving
  • Mentoring

Timeline

Server/Hostess

The Daily Diner
09.2024 - Current

Manager

Purple Banana
07.2022 - 12.2023

General Manager

Chipotle Mexican Grill
09.2019 - 05.2024

General Cleaner

CSX
05.2018 - 10.2019

Direct Support Professional

Exceptional Family Resources
08.2017 - 07.2019

Subway Sandwich Artist

Subway/Mirabito
09.2015 - 08.2019

Crew Member

Dunkin' Donuts
06.2015 - 01.2016

High school diploma -

Altmar-Parish-Williamstown High School

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Kayla Halsey