Kayla Hamilton
Wichita
Summary
Desire to contribute to organization fostering professional growth and offering motivating, rewarding career paths while leveraging expertise and skills.
Overview
14
14
years of professional experience
Work History
Family Care Giver
PCA Home Care
Wichita
05.2024 - 03.2026
- Provided dedicated care for elderly relative recovering from surgery, ensuring mobility support.
- Managed daily schedules and medication logistics, facilitating smooth care routines.
- Coordinated comprehensive care with medical professionals, healthcare providers, and insurance agencies to ensure optimal recovery.
Reservation Agent
Enterprise Mobility
Wichita
11.2023 - 04.2024
- Coordinated bookings and scheduling for diverse vehicle types to ensure timely service delivery.
- Collaborated with team to meet and exceed sales metrics, contributing to overall revenue goals.
- Created and processed tickets, forwarding necessary forms to designated department for efficient workflow.
Care Giver
Kansas Independent Living
Wichita
05.2020 - 10.2023
- Provided comprehensive support for elderly patients, including appointment scheduling and financial management.
- Facilitated physical and mental activities to improve clients' quality of life.
- Maintained clean, organized environment enhancing client safety and overall well-being.
Senior Account Expert
T-Mobile
Wichita
03.2019 - 04.2020
- Increased sales of company products and services through strategic customer engagement.
- Generated sales, finalized accounts, and maintained accurate records.
- Oversaw customer accounts, promptly addressing needs and concerns.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Hybrid/Remote Team Lead
Marriott
Wichita
08.2018 - 04.2020
- Onboarded new employees, streamlining their integration to improve overall team efficiency.
- Assessed employee performance, pinpointed improvement areas, and outlined development plans to drive individual growth.
- Cultivated positive employee relationships through effective communication and coaching, enhancing team cohesion.
- Troubleshot software applications and automated performance test scripts.
Sales Representative
Cox Communications
Wichita
09.2017 - 08.2018
- Surpassed sales targets by implementing effective strategies.
- Fostered customer relationships, expanding customer base and improving loyalty and retention.
- Created and maintained strong client relationships, ensuring satisfaction and ongoing engagement.
- Prepared and processed contracts and order forms for new and existing customers.
Medical Assistant
Holistic Clinic
Wichita
10.2014 - 08.2017
- Contacted pharmacies to submit and manage patients' prescriptions, ensuring timely access to necessary medications.
- Printed and filed examination data records to comply with HIPAA patient standards, safeguarding patient confidentiality.
- Maintained inventory and tracked vaccination and product expiration logs to ensure accurate record-keeping.
Assembly Line Worker
Coleman Company
Wichita
07.2012 - 08.2014
- Positioned and aligned components to ensure precise assembly and high-quality output.
- Assembled component parts of cooler items and performed hand-finishing.
- Maintained safe and organized work area, promoting workplace safety and efficiency.
Education
Certification - Healthcare
Wright Career College
Wichita, KS06-2013
High School Diploma -
East High School
Wichita, KS05-2011
Skills
- Customer Service Excellence
- CRM software proficiency
- Team Leadership
- Technical and troubleshooting skills
- Microsoft Office proficiency
- Sales strategies
Education and Training
other,other
Experience
["Team Assemblers"],["Medical Assistants"],["Sales and Related Workers, All Other"],["Business Operations Specialists, All Other"],["Sales and Related Workers, All Other"],[]
Timeline
Family Care Giver
PCA Home Care
05.2024 - 03.2026
Reservation Agent
Enterprise Mobility
11.2023 - 04.2024
Care Giver
Kansas Independent Living
05.2020 - 10.2023
Senior Account Expert
T-Mobile
03.2019 - 04.2020
Hybrid/Remote Team Lead
Marriott
08.2018 - 04.2020
Sales Representative
Cox Communications
09.2017 - 08.2018
Medical Assistant
Holistic Clinic
10.2014 - 08.2017
Assembly Line Worker
Coleman Company
07.2012 - 08.2014
Certification - Healthcare
Wright Career College
High School Diploma -
East High School