Kayla Hammond
Heath Springs ,SC
Summary
Dynamic Trainer with a proven track record at Carolina Poly, specializing in new hire training and creative problem solving. Expert in planning and coordinating engaging workshops that enhance team collaboration. Adept at public speaking and mentoring, fostering a culture of growth and aligning training with organizational goals for optimal performance.
I am looking forward to being on your team and learning new skills. I do think I am a good candidate for this position. I am willing to do whatever I can to help your company achieve.
Overview
13
13
years of professional experience
Work History
Trainer
Carolina Poly
Chester, SC
12.2018 - Current
- Designed and implemented training programs to enhance employee skills and knowledge.
- Assessed training needs through surveys and feedback to optimize program effectiveness.
- Facilitated engaging workshops that improved team collaboration and productivity.
- Developed instructional materials using multimedia tools to support diverse learning styles.
- Monitored participant progress and provided constructive feedback for continuous improvement.
- Collaborated with management to align training objectives with organizational goals.
- Mentored new trainers, fostering a culture of knowledge sharing and professional growth.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Provided coaching and mentoring to employees.
- Trained and mentored Number new personnel hired to fulfill various roles.
Clerk
Williamson Memorial Hospital
Williamson, WV
10.2012 - 07.2018
- Processed patient admissions and discharges efficiently, ensuring accurate data entry into hospital systems.
- Assisted in maintaining organized patient records, enhancing retrieval efficiency for medical staff.
- Supported billing operations by verifying insurance information and processing claims accurately.
- Communicated effectively with patients and families, providing information regarding services and procedures.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
High School Diploma -
Matewan High School
Matewan, WVSkills
New hire training
Planning and coordination
Public speaking
Creative problem solving
Timeline
Trainer
Carolina Poly
12.2018 - Current
Clerk
Williamson Memorial Hospital
10.2012 - 07.2018
High School Diploma -
Matewan High School